A Video Mystery Shopper will pre-book an eye test, attend the eye test and browse frame options, no purchase. Terms: All completed visits will be uploaded to ‘Vision’ Performance In People’s secure online reporting platform, individual login and password details will be forwarded to each store’s nominated representative. All visits will comprise the covert video footage, together with a completed Specsavers questionnaire which will include the award winning Behavioural Measurement Score (BMS) The price quoted includes any eye test and purchase costs incurred as part of the mystery shop.
