Chair range for meeting and conference areas. The shell of the Fado is made from nine layers of beech veneer, pressed into shape. The somewhat hollow shape of the seat and the slightly springy back rest give a comfortable feel. The position of the shell on the stable frame gives this chair excellent seating comfort, even when it is not at a table Product Info Specificationsbeech shell with upholstered seat, back and armrest pads, finished with a black leather triall versions with a low back in one piece or high back in two pieces polished aluminium, swivel cross-foot base (DKS / DKH)mobile polished aluminium star base, swivel, tiltable, height adjustability with gas spring (KKS / KKH) Downloads Product Brochure https://www.dropbox.com/scl/fi/vopukrler62oly00vgl4y/Fado-product-sheet-v2a-1.pdf?rlkey=kkqw5odl8dik76zg7n0ahhsty&st=c226y6bh&dl=0 Additional Info Options upholstered back or seat pad in white or black leathersoft wheels (with 5-star base) Buying For Companies Need More Chairs? If you are in a company or an office that requires more chairs, Let us know. No matter how small or large the project, Ergonomics is always happy to support your requirements. You will get expert advice from our highly-trained consultants on products, set-ups and the best quote on bulk orders. Contact us on [email protected] or 0333 0501601. Delivery & Returns Delivery All products with delivery times stated are estimates. All deliveries are made within business days (Monday - Friday). No delivery takes place on Saturdays, Sundays and bank holidays. We offer delivery services throughout the UK (United Kingdom). However, additional charges may apply for 'offshore domestic regions' and the ‘Scottish Highlands’, including the Channel Islands, Isle of Wight, Isle of Man, Scilly Isles, Scottish Highlands, Scottish Islands, and Northern Ireland. For addresses outside the UK mainland, please contact us for a delivery quote at [email protected] or call 0333 050 1601. We cannot be held responsible for any indirect financial or business loss caused by any missing parts or delivery delays outside our control. All of our delivery lead times are estimates and are not a guaranteed service, we will always do our best to deliver items on time but as we work with external couriers there can be delays outside of our control. Due to the nature of the office furniture industry stock levels can fluctuate quickly and while we always do our best to keep website stock levels accurate sometimes items can sell before our system has time to update. In this event we will email you within 12 hours of receiving your order and will do our best to offer an alternative product or a full refund if nothing else is suitable. Delivery Procedure Products ordered are predominantly delivered direct from the manufacturers warehouses, using the fastest, safest, and most reliable delivery methods for all orders. After processing your payment, we dispatch your items within the delivery time frame indicated on the product page. A dispatch notification is sent to you once your items have left the warehouse. If you are out when delivery is attempted, a card should be left by Royal Mail or a courier, advising you where to collect the item in the case of Royal Mail, or other delivery arrangements by courier. Often a courier will make a second delivery attempt the following day. Otherwise, they may ask you to call them to re-arrange delivery. If you are not available at all to take delivery the item will be returned to us. IMPORTANT ADVICE CONCERNING RECEIPT OF DELIVERIES We trust that you'll be pleased with your purchases from us and that your delivery has reached you in perfect condition and on schedule. It's your duty to meticulously verify that all items have been delivered in the correct quantity and as per the specified requirements. Any discrepancies, oversights, or damages to items must be reported to us, either by phone or email, within 24 hours of receiving your delivery, or by the end of the next business day. This allows us to address any issues with our couriers and our dispatch team. Please be aware that any discrepancies or oversights brought to our attention after this 24-hour window will not be acknowledged. Returning a Product We have a 14 days return policy. If you are unhappy with the product, please contact us on 0333 050 1601 or email us at [email protected] within 14 days of your purchase to initiate your return. Returned products must be in their original packaging and saleable condition, without any marks from use. To return a product, send an email to [email protected] with the following details: Your name Order reference number Your address Email address Contact number Date of purchase Date the goods were received by you If you originally ordered multiple items, which do you want to return? Once we approve a return, please send the product along with a note indicating whether you want to exchange the product or get a refund. The cost of returning goods to us is to be at your own expense and we strongly recommend that you use an insured courier service (DPD, DHL, Yodel etc) for this and obtain a receipt of despatch as we will not be responsible for returned items which fail to arrive or which are damaged in transit. All items being returned are to be addressed to Ergonomics Desks and Chairs, 81 Orchard Grove,, Chalfont Saint Peter, Buckinghamshire, SL99ET Once we have received the returned item we will check the goods and packaging to ensure that everything is intact and complete. A refund will be issued within 14 days of our receipt of the returned item(s). If the item being returned is large, heavy or bulky then please contact us as we may be able to offer a collection service which will be chargeable. Customised Items Customised Items include chairs with specific options fitted as specified by you in your order. Such items are individually built by the manufacturer to your requested requirements and are therefore exempt from distance selling regulations and are not returnable / refundable unless faulty or damaged in transit. If your needs are complex and you need specific adaptations or chair options fitted then we recommend that you contact us before ordering to discuss your requirements. Faulty items If for any reason you feel the item you have received is faulty please contact us as soon as possible to let us know that the item has a fault. We will request that you explain to us what the fault is and in some instances, we will request that you send us photos of the fault so that we can see the fault described. Once the fault is identified we will ask you to return the item and provide a replacement. If a replacement is unavailable (whether it be due to discontinuation or end-of-line clearance), we will either replace it with a similar product or provide a full refund. If you are returning an item because it is faulty we will reimburse your return costs once we have inspected and confirmed the item has a fault.
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