3D Printing Product Purchase Guidelines: Product ContentThis product includes 3D printing files and printed white models. The 3D printing files will be sent to your provided email address once the order is completed. Please ensure that you provide a valid contact email address. Product Display ImagesThe product display images are rendering effects, and the actual product may differ slightly from the display images. We appreciate your understanding. Printed White ModelsThe printed white models sold do not include painting or coloring. Buyers must have certain manual skills to carry out fine sanding, secondary painting, and assembly. The printed white models require time for cleaning and drying, so there may be delays in shipping. Shipping TimeDue to the additional processing required for the printed white models, the shipping time may not align with the standard shipping time promised on our site. However, we will do our best to ship the product as quickly as possible. By placing the order, you agree to these terms. Replacement for Fragile PartsIf the product contains fragile parts, we will provide spare replacement parts to ensure the integrity of the product. Packaging and ShippingAs printed white models are delicate, special packaging is required to prevent damage during shipping. Therefore, the package may be larger in size. We ask for your understanding. Additional Information: Product Usage and SafetyIf the printed white model requires further assembly or operation, we recommend that you follow the instruction manual carefully. If you have any questions, please feel free to contact our customer service team. Return and Exchange PolicyAs this product is a customized item, returns and exchanges are not offered once the order is placed. However, we provide after-sales replacement services under the following circumstances: Damage Caused by Shipping or Printing Quality Issues: If the product is damaged during shipping or due to printing quality issues, we will provide a free replacement. Damage Caused by Human Factors: If the product is damaged due to improper use, handling, or storage, replacement services will be provided at an additional cost. The exact cost will depend on the degree of damage and the required replacement parts. After-Sales Service Please inspect the product upon receiving it and report any shipping damage or quality issues within 7 days. If there are any problems, please contact us in a timely manner, and we will do our best to provide a solution. In the case of damage, please provide photos or videos as proof to help us confirm the cause of damage and process the issue quickly.
