Feedback and Difficult Conversations

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A 3-hour certified e-learning course. By the end of the course, participants will: appreciate the important elements of effective feedback; understand how we may be motivated to ac t, or choose not to act, in different situations; have practical strategies, including a difficult conversation planning template, to put into practice; have explored a number of real life case studies; on completion of all course quizzes, receive a CPD certified course certificate. Show more