All of our frags are healthy, fully acclimated, and ready to thrive in your aquarium! They have been fragged and healed for several weeks, ensuring a smooth transition to your tank. Our DOA (Death On Arrival) Policy protects you in the unfortunate event that your coral does not survive the transit (which is very rare). A coral is considered DOA if it arrives visibly dead, without any signs of life, or in a state of extreme decay. In this very rare event we would require clear photographic evidence of the coral in the original unopened cup/bag within 2 hours of delivery. We will provide credit, or replacement excluding shipping (£14.75), or replacement included in next order. Once the coral has entered your aquarium, we are unable to accept any losses. In the very rare event of a shipment being delayed by courier for any reason which leads to DOA, we cannot be held responsible. Orders are sent on every Tuesdays, Wednesdays and Thursdays, with Royal Mail Special delivery.
