Course Details Course Duration: 10 hours Class Size: Maximum 20 students Languages: English and Cantonese Eligibility: Must hold a valid FoodSafe Level 1 certificate with a passing grade of 90% or higher Instructor: Certified FoodSafe Instructor Passing Requirements Written Exam: Minimum 80% Participation: 100% Certification Certificate issued by Vancouver Coastal Health Recognized FoodSafe Level 2 Certificate Certificates are usually issued within one month after passing the exam Students will be notified by email from CCM when their certificate is ready for pickup at CCM Burnaby or Richmond office Terms & Conditions 1. Course Policy Classes will open with a minimum of 10 students. Any schedule changes will be notified at least 5 business days in advance. Full payment is required upon registration. 2. Cancellation & Refund Policy Cancellation Time Policy 28 days or more before class Refundable – $15 administrative fee deducted 1–27 days before class Refundable – $25 administrative fee deductedFee waived with valid medical proof (doctor’s note / prescription) On the class date Non-refundable – only considered for exceptional cases with medical proof (still subject to $25 fee) 3. Class Transfer (Swap) Policy Request Time Policy 28 days or more before class Free transfer 1–27 days before class $25 administrative fee appliesFee waived with valid medical proof On the class date Transfers not available – only considered for exceptional health cases with a doctor’s note 4. Privacy Notice CCM collects personal information fairly and lawfully. Data is used only for legitimate purposes directly related to CCM’s services and activities. 5. Disclaimer The course information provided by CCM is for general reference only.While every effort has been made to ensure accuracy, CCM is not liable for any errors or omissions in the materials or scheduling.
