Freego eFlex Raptor E1 Foldable E-Bike

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Freego eFlex Raptor E1 Foldable E-Bike Freego eFlex Raptor E1 Shimano 7-Speed Foldable Fat Tire City Electric Bike 1200W Poweful Motor FreegoE1 is a Shimano 7-speed foldable fat-ti re urban electric bike, which is very suitable for urban environments. Its powerful 1200W motor and 7-speed Shimano gearbox provide plenty of power and speed for a smooth, comfortable ride. With its foldable feature, you can take it anywhere and store it easily. Enjoy greater range and the convenience of city transportation with its extra-long battery life. Collapsible Freego E1 adopts a foldable design. This allows you to carry and store your bike easily, making it ideal for city living. Whether you take it with you on public transportation, store it in your apartment, or bring it into the office, the E1's portability ensures convenience and flexibility. Multiple Accessory Options Select from a variety of accessories to match your riding preferences. Use the front basket for carrying your travel gear with ease, and enhance the journey with rear seat cushions, perfect for two-person adventures.. These accessories are designed to enhance your journey, making every ride a delight. Features Shimano 7-Speed: With seven different gear ratios to choose from, Shimano 7-Speed offers versatility for riders of all skill levels. Whether you're climbing steep hills or cruising on flat roads, this gear system has you covered. Hidden Removable Battery: E1 is equipped with a 48V, 10.4AH hidden removable battery. It has high battery life and is detachable, allowing riders to remove the battery for charging anytime and anywhere. At the same time, the hidden design can better protect the battery from rain and other external factors. , better improve battery safety! Multifunctional LCD Display: The Multifunctional LCD Display helps the rider have a clearer visual experience while riding, with the screen providing information such as battery level, speed, mileage, and power. 20" Inch Fat Tire: The E1 has 20-inch pneumatic fat tires that provide riders with greater grip and traction on rough roads in the city. Even in the most challenging terrain and weather conditions, these fat tires keep you safe and provide you with an easy and smooth ride. What's in the box 20"x4" fat tires*2 Battery Pack and charger Fenders * 1 Pedals*2 Front light Bicycle frame Owner's manual TECH SPECS E-Bike Model: E1 Motor Power:1200W (peak) Battery: 48V, 10.4AH (500Wh) Top Speed: Class 1/2: 20 MPH Class 3: 28 MPH Off Road: +++ OFF-ROAD MODE AVAILABLE Range: 32km -50km | 20mi - 31mi (pure electric) 50km- 72km |31mi - 45mi (pedal assist) Tires: 20 x 4 inches fat tires Frame Material: Premium Aluminum Alloy Package Size: 80x 49 x 70CM Transmission Gears: SHIMANO 7 Speed Gears Brake System: Front wheel: Hydraulic Brake Rear wheel: Hydraulic Brake Lights: Head light, Tail warning light Warranty Warranty detailsFreego offers a 2-year limited Manufacturer Warranty for the Original Retail Purchaser only. It is the dealer’s responsibility to offer Call service and repair job to his customers. Within 2 years from the date of purchase, Freego only offers Free Spare Parts (under warranty) to the dealer as well as online technical supports. Parts supply validity is 2 years maximum. Under warranty.2-year warranty on Frames and Stems only. And 1-year on Motor, battery, controller and display. 6-month on Throttle, lights and brakes. See details below: Notes: The rest parts which are not stated above are NOT covered by the WARRANTY including but not limitedto all Wear and tear items: Shifter,Bearings, Brake Pads, Disc Pad, Chains, Free Hub Bodies, , and casings, Spokes, Sprockets, Stripped threads/bolts, Tools, Fasteners (screws) and Rubber moving parts. Not covered by Warranty. If the bike is broken by man-made damage or out of warranty, Freegocanoffer2-year supply of Replacement Parts to make sure the product can keep workable status. The dealer shall buytheparts from Freego and the price-list will be updated time by time.Note: The following conditions are not covered by warrantyI.Electrical damage caused by improper use of the battery such as using an unapproved charger; Batteryislongtime left uncharged, or plugging the power cable in the wrong way is not covered. Please charge batteryresponsiblyand regularly (at least one time per month). If your battery can not be charged because you keep it unchargedmorethan 1 month, the battery may enter into deep sleeping mode that can not work again. You have to buy newbatterywith your own cost.II.Water damage caused by improper use in snow, wet or flooded conditions is not covered. Our products arerainresistant, not waterproof. Please use with care!III.Damage caused by accidents, disasters, or improper use such as racing or jumping or overweight is not covered.IV.Damage caused by not following the User’s Manual or not following proper maintenance procedures is not covered.V.The warranty does not cover any damage or missing parcels caused by courier services. Once our productsleavewarehouse Freego have absolutely no control over them. However Freego are willing to assist the buyer ingettingcompensation from the courier service. Freego suggest the buyer to contact the shipping carrier first for theproofofany missing or broken items. This proof is the key to get any compensation Shipping Policy At Freego, Freego value every customer, and customer satisfaction is our top priority. Freego are doing our best to expedite the process so your package arrives as quickly as possible. Your patience will be greatly appreciated. Thanks for your understanding.Freego offer local UPS, FedEx, or DHL shipping. Free shipping, no tax is required.SHIPPING TIMEShipping from US local warehouses.For products that are not in stock, Freego will display the arrival time on the product page, if you have any questions, please contact us.In-stock orders typically ship within 1-3 business days. Please allow 3~8 business days for your shipment to arrive at your address. For pre-orders, please refer to the shipping date on the product page.A shipping confirmation email will be sent to your email once the order has shipped.For some regions, due to geographical location and local shipping policies, Freego will charge some transportation costs. For specific transportation time and costs, please refer to the following： Regions Shipping Fee Shipping Time Continental United States + Washington DC Free 3-8 business days Hawaii + Puerto Rico and other islands / Undeliverable Please understand that due to shipping policy, we cannot ship our e-bikes to Hawaii, Puerto Rico and other islands, if you like our e-bikes very much, please contact us and provide a pickup address in the continental United States, and we will be happy to help you send. SHIPPING CHANGES Before Shipping Order cancellation If you cancel the order that was placed in 2 hours, the processing fee will not be charged. Replacements and exchanges If a customer ordered the wrong model and wants to place a new order, after the second order is received, the original order will not be charged any processing fee. Change of address No charge fee. After Shipping Order cancellation If your order is shipped and cannot be modified, you may reject the package and 10% of the item cost will be charged as a cancellation fee. The customer is also responsible for the return shipping cost of $150, Please contact us for the return address: [email protected] Change of address Please contact us, Freego will provide the shipping number and carrier phone number, please contact the carrier by yourself, and the cost incurred shall be borne by the customer. Replacements and exchanges A) If you successfully exchange the item, $20 will be charged as a processing fee. B) If you fail to change, you may reject the package and 10% of the item cost will be charged as a reshipping fee. C) If you want to cancel the order, 10% of the item cost will be charged as the processing fees and the customer is also responsible for the return shipping cost of $150. ORDER TRACKING You can track your order and shipping & handling information on your account if you have registered one on Freegousa.com. If you haven't registered on our site, you can also track your order here with your order number. For more shipping information, send an email to [email protected]. We will get back to you in 24 hours.If you haven't received the bike, however, the logistics order shows the goods have been signed. In this situation, please contact us in 3 business days. Otherwise, after 3 working days, we will no longer deal with this issue, and customers need to contact the corresponding logistics company to solve this issue. Kindly Notes: Shipping times can be affected by variable customs clearance times or public holidays. If you have not received your package based on the above estimates, please kindly contact us for help. Shipping times will be affected during public holidays; manufacturers and couriers will limit their operations at these times. Unfortunately, this is outside of our control. Normal service resumes immediately after each holiday. It can take a few days to follow order shipment before the Tracking number becomes active on the courier's system. If the information has not appeared on the courier's website, please try again later. All estimated/typical delivery times are derived from past data collected from past orders. They are approximate times for reference only. Please note we are not responsible for any lost, stolen, or damaged items due to the actions or inactions of FedEx or any other parcel service. Return & Refund Policy Return PolicyIn an effort to streamline and ensure a smooth return process, we have updated our return policy to better serve you. For any returns to be accepted, the following conditions must be met: The product must remain unopened and undamaged upon receipt. It should not have undergone any assembly, alterations, or incurred any scratches or damages. The item must be returned in its original packaging to preserve its resale value and ensure it does not impede our ability to resell it. Customers initiating a return will be responsible for covering the return shipping costs. Refunds will be processed after deducting the initial shipping fee and any associated bank transaction charges from the total refund amount. The remaining balance will be refunded to the customer's original payment method or account. Freego have implemented these measures due to the high-value nature of Freego product and the substantial costs involved in its transportation, typically ranging between $150 to $250. Freego strongly advise customers against making impulsive purchases and urge them to refrain from casual returns upon receiving the product. Even if Freego accept a return without affecting Freego ability to resell the item, Freego are obliged to deduct the incurred shipping costs and relevant bank transaction charges (such as credit card processing fees) from the refund. It is imperative to ensure that FreeGo does not incur any losses before Freego can proceed with refunding the remaining balance to the buyer.This policy aims to maintain the quality of Freego products and ensure a fair process for both Freego customers and Freego business. Freego appreciate your understanding and cooperation in adhering to these guidelines.Should you have any further queries or require assistance regarding Freego return policy, please feel free to reach out to Freego customer service team. Show more