The G2-GATEWAY enables Wi-Fi communication with your Smart lock, allowing you to manage features such as changing PIN codes, adding fingerprints, creating temporary PIN codes, and reviewing audit trails—all remotely via the TT Lock App, from anywhere with an internet connection. The Gateway can operate an unlimited number of Smart locks. For pairing instructions, please refer to your smart lock installation manual. PRODUCT SPECIFICATION Dimensions: 70 x 70 x 26mm Network: WiFi 2.4G IEEE Standard: 802.11 b/g/n Power Connection: Type C USB Power Input: 5V/500mA Bluetooth Signal Range: 10-15 meters Warranty: 3 Years INCLUDED COMPONENTS G2 Smart Lock Gateway USB-C Power Cable WIFI NETWORK INFORMATION Please note Smart locks and most other smart devices including smart TVs work on 2.4GHz wi-fi. If you have a router with both 2.4GHz and 5GHz bands set under the same SSID, you may need to call your internet Service Provider and ask them to separate the bands. This can easily be changed remotely. Google Nest WI-FI uses the same name for both the 2.4 and 5 GHz bands. Both radio bands are active simultaneously and cannot be separated. A single band Wi-Fi extender will solve this issue.