NO SPECIAL REQUESTS NO RETURNS NO REPLACEMENTS IF MISSING or BROKEN BEADS If the product goes out of stock and we are unable to complete your purchase, your amount paid will be refunded. No returns are allowed on this item!! These items do NOT carry a warranty. If they are broken, unusable when you receive them, please contact us for immediate refund or a credit toward a new product. We may be able to replace gently used items if they are in stock at the time of replacement..Gently Loved Product - May be missing a bead or two. Items shown on the hanging rack are NOT an updated photo of what was available at the time of the posting. Please do not request specific items as it may delay your order. Some are Preowned and some are new, just missing a beadSome of the items are NEW and have never been used but were mis-ordered by us. They will state NEW in the title. There is nothing wrong with the NEW items. We have a mix of amber & hazelwood. Most of the amber is missing one bead on the necklace! Sizes Baby (11" or 12.5" necklace or 5.5" bracelet)Toddler (12.5" necklace or 5.5" bracelet)Teen (14" when available)Adult (15"-16"), 16"+
