This repair is for: If your V1 powers on and will not fire, and no error codes are showing. And/or, your flash head is damaged. And/or, your head will not zoom in and out. It is likely a damaged flash head assembly, which includes the flash head control board and the flash tube. This is a repair service that includes parts and labor for the V1 and the Flashpoint ZOOM Li-ion X R2 (leave it to them to create such a convoluted name) version. How to order: Copy this shipping address down. This is where to ship your flash: MoLight Repair, 707 W Lexington Pkwy, DeForest, WI 53532 Add the repair to your shopping cart, checkout, and pay for the repair. This will put your repair into our queue. Once you have paid, you will receive an email with your six-digit order confirmation number. Print that out and include it in the box with your flash. You will also receive a second email from our system approximately 10 minutes later. This contains the same packing and shipping instructions that you will find here. Ship your flash to us. We just need the main body of the flash; no battery or accessories. Wrap it in bubble wrap or safely cushion the flash unit. We are not responsible for any damage that occurs to the flash on its way to us, so make sure that it is well protected. Ship it using a service with tracking, like UPS Ground, FedEx Ground, or USPS Priority Mail. Please note that it will typically take 2-4 business days to arrive to us once you have shipped it. If you are concerned about if it arrived, use your tracking number to check. Please allow 2 weeks for us to complete your repair after it arrives. We try to be efficient as possible because of the high volume of repairs we receive. Once we start your repair, we complete your repair. If we encounter any issues, we will contact you. Otherwise, we do not reach out to you unnecessarily during the repair process. We keep our heads down and finish the repair, then ship it out the next business day after completion. We ask that you please avoid phone calls and emails asking us if we got the flash, or how the repair is going. That's our #1 source of calls, and it pulls time away from actually getting the repairs done. It is our goal to get your repair done as soon as possible and move onto the next repair. Just ship the flash body itself without battery or accessories. You may send the flash back in its original case, or wrap the flash in bubble wrap for protection. The shipment charge for your order covers the return shipping from MoLight to you. You still will need to cover the shipping cost for shipping the flash to Molight.
