Ongoing Management. Smarter Systems. Stronger Online Sales. Designed for growing businesses that need more hands-on support managing their website and everyday e-commerce operation. We'll actively manage agreed areas of your website, products, inventory, SEO and connected systems, helping keep your online business organised, accurate and optimised while providing practical support when problems arise. WHAT'S INCLUDED Website Management Ongoing website management & updates Content, image and banner changes Product & collection maintenance Up to 15 new product uploads per month Up to 20 existing product or collection amendments Navigation and customer journey improvements Mobile & desktop functionality checks SEO & Website Visibility Ongoing on-page SEO Keyword optimisation Product title & description optimisation Metadata updates Image alt-text optimisation Internal link improvements Broken link & website health checks Shopify & E-Commerce Operations Shopify management & troubleshooting Inventory and stock maintenance Product listing maintenance Order fulfilment support Up to 2 hours of Shopify staff support Technical problem solving Connected Sales Channel Maintenance Basic maintenance of up to 3 existing connected sales channels, which may include TikTok Shop, Amazon, eBay or Etsy. This can include: Basic stock updates Existing product information amendments Basic listing maintenance Integration checks Troubleshooting existing connections Email Automation Maintenance Up to 2 amendments to existing automated email flows per month Basic automation functionality checks Link and content updates Performance & Consultancy Website performance monitoring E-commerce performance review Monthly performance summary Identification of website improvement opportunities 1 × 60-minute monthly strategy & performance meeting MONTHLY ALLOWANCE Up to 12 hours of dedicated management & consultancy per month YOUR DIGITAL BUSINESS SUPPORT PARTNER. Ideal for retailers and growing businesses that need someone actively involved in keeping their website and e-commerce operation organised, optimised and moving forward. Recommended minimum commitment: 3 months SPECIALIST SERVICES NOT INCLUDED Full management of the following services is available separately: Meta Ads Design & Implementation Email Marketing & Customer Retention Management Marketplace Setup & Management Social Media Management Paid marketplace advertising Basic maintenance of existing systems is included where stated above, but ongoing campaign creation, advertising management, marketplace growth management and full email marketing are separate specialist services. Unused hours do not roll over. Third-party subscriptions, marketplace fees, advertising spend, paid apps and major development projects are not included.
