Our Handheld fret press is a professional and convenient fret press tool, using this tool is much easier than regular fret press work, and it gives you finer control of the pressure when seating a fret into the slot. The jaws can be adjusted by using the thumbwheel that at the end, it opens enough for any neck. It comes with a upper caul that is self leveling. The white plastic sliding neck support has protection pad on it, different supports can be quick changed by using the quick release pin. There are four neck supports: Standard one for guitar and bassFlat one for neck heelsWide one for classical guitarSmallest narrow one for ukulele, mandolin and banjo We offer different combinations for the neck supports, please refer to the picture when you select an option.The full length of this tool is about 12.5"(320mm) Shipping & Return ShippingAll orders are processed within 1-2 business days, You will receive a notification when your order has shipped.Successfully placed orders will receive an e-mail confirmation with the order details. If you do not receive an e-mail, please check your spam filter or contact us.For more shipping details please check our Shipping Policy. Country Ship From Delivery Time Price United States California 3-5 days (USPS First Class) Free United States California 2-4 days (USPS Priority)* Free Other Countries China 10-20 days (Standard) Free* Other Countries China 7-10 days (Expedited) Calculated *Shipping type automatically upgrade to USPS Priority when order weighs more than 1 pound. (United States)*For Canada shipping addresses, Shipping charges from 1kg. Below is the Standard shipping delivery time for some countries, for more information please check our Shipping Policy page. Country Delivery Time U.K 9-14 days Australia 12-20 days Canada 10-18 days ReturnWe want our customers to be happy. If for any reason you are not satisfied with your purchase from us and wish to return it for a refund, we accept returns up to 30 days after delivery. To start a return or you have any return question, please contact us.Damages and issuesPlease contact us if the item is defective, damaged or if you receive the wrong item, we will arrange a refund or exchange.RefundsWe will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.