AUTHORIZATION We are a UK local company and the authorised representative of HIMO in UK. We have the repair center in UK and we take responsibility for all the products we sell. We will try our effort to help whenever you have problems even after the warranty. QUICK DELIVERY & PICKUP 1-3 working days delivery for UK main areas Every order we received before 6pm would be collected on the next working day and delivered by the next working day normally. For example, if the order placed on Friday and the delivery man dont work at weekends/holidays, then the order would be collected by them on Monday after that weekend (or after holidays). The parcel should be with you Tuesday or Wednesday. 5-7 working days delivery for UK remote areas Please check the details of remote areas: Scotland(Aberdeen, Dundee, Falkirk, Kirkaldy, Paisley, Perth, Galashiels); Northern Ireland; Scotland(Outer Hebrides, Inverness, Kirkwall, Shetland Islands), Channel Islands, Isle of Man Pick up in London Please contact us after you place the order and we will arrange the pickup for your convenience. INSTANT RESPONSE Livechat 10am-7pm and 24-hour email response Feel free to contact us and we will get back to you as soon as possible EXCELLENT AFTER-SALE POLICY14 days free returnYou can return the products for any reason within 14 days beginning with the day you receive the item, for return details please see https://www.markshop.co.uk/pages/return-warranty Warranty&return Whenever there is a problem within warranty, get replacements from our UK service centre, or return your bike to our service centre to get repaired. Please see warranty details: https://www.markshop.co.uk/pages/return-warranty HIGHLIGHTS OF ZB20 MAX High Quality Material ---- The electric bicycle adopts 100 percent lightweight aluminum alloy collapsible frame, light, strong and designed to last, makes it easy to maneuver. Aluminum Alloy double-walled rims are for greater durability as well as faster ride with less drag. A high- strength front suspension fork can take your riding comfort to the next level. Ensure Safety ---- 20 inch bead spoke wheels are made of aluminum alloy and anti-slip wear resistant thick tire. Suit for Rainy snowy mountain way and road way. The bright LED headlamp and horn is equipped for night riding. Motor& Transmission System ---- Front and rear disc brakes fully protect your safety. The front fork is made of high-strength carbon steel and packed with premium comfort shock absorption, double layer aluminum alloy wheel.6-Speed gear increases hill-climbing power, further range variation, and greater terrain adaptability. Removable Lithium Battery ---- The removable 48V 10AH lithium Ion battery can make you ride up to 15-30 miles at top speed 25km/h per charge. Plenty for a day’s adventure or most trips to travel and back. The electric folding mountain bike can be charged on or off the frame easily. Professional Services ---- The electric bike comes 85% assembled so it's not hard for you to complete the rest. Installation video and guidance are also on this page for your info. If there is any problem with the electric mountain bike, please feel free to contact us. ZB20 MAX vs A20XE SPECIFICATION OF ZB20 MAX CUSTOMER QUESTIONS AND ANSWERS HIMO ZB20 MAX UNBOXING VIDEO
