Visit Us at Our San Francisco StoreAppointments are recommended, but walk-ins are always welcome. How It Works Select Your Appointment TypeChoose the type of appointment you’d like to book below. Schedule Your TimePick a time from the available slots that works best for you. Add Notes or RequestsLet us know if you have any special requests or accommodations. For Bag Repair Consultations, please include details of your repair in the Notes section. We may follow up to request photos before your visit. Repairs start at $50, which covers labor, parts, and materials. Have questions? Email us at [email protected]. Confirm Your Appointment Once you’ve submitted your request, you’ll receive a confirmation email, followed by reminders as your appointment approaches. Rescheduling or CancellationsIf you need to make changes, please contact us at [email protected]. What to Expect During Your Visit Your confirmation email will include directions to the correct store entrance. Upon arrival, an associate will greet you and confirm your appointment.