IND - Understand Customer Service - Correspondence ONLINE

ITS Verified independent store

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Lay the groundwork for success in the service industries.Ideal for new entrants to retail, hospitality, or tourism, this course blends theory and practice to develop essential cust omer-service skills. Learners explore workplace safety, legislation, and communication techniques that ensure every customer experience is professional and memorable.- Theory: Yes- Practical: Yes (workplace or simulated) ---- STEP 1: Select the date - Add to cart - Make your payment. STEP 2: Payment confirmation will be sent to you - Complete the online course enrolment form. NB: Cloud Assess links are sent after enrolment completion. Show more