Interactive Intelligence EDGE-1280100 Certified Refurbished Network Appliance – Core Telephony Solution for Contact Centers The Interactive Intelligence EDGE-1280100 is a certified refurbished, cloud-managed network appliance featuring dual Intel Xeon 6-core processors with hyper-threading, 32 GB RAM, 2 x 1TB Enterprise SATA storage, and multiple gigabit Ethernet NICs. This 1U rack-mounted device (17.5" W x 1.9" H x 16.25" D) delivers robust telephony provisioning, media services, IPX, Session Border Controller (SBC), and application hosting designed specifically for Genesys Cloud and Interactive Intelligence PureCloud contact centre environments. Practical Use Cases Enterprise Contact Centres: Seamlessly integrates with Genesys Cloud and PureCloud for advanced call routing and telephony management. Hybrid Telephony Environments: Supports both IP-based communications and legacy TDM circuits, enabling smooth transitions. Business Continuity: Ensures uninterrupted telephony service with remote survivability mode during cloud outages. Network Redundancy: Maintains high availability through dual redundant gigabit Ethernet NICs with automatic fallback. Telephony Gateway Management: Acts as a centralized provisioning server for IP phones, SIP trunks, and third-party integrations. Key Features & Benefits Powerful Processing: Dual Intel Xeon 6-core CPUs combined with 32 GB RAM provide high performance for heavy telephony workloads. Flexible TDM Support: Accommodates various TDM span configurations for legacy circuit integration. Cloud Management: Simplifies deployment, updates, and security with centralized cloud-based control. Survivability Mode: Local call handling capability ensures continuous operation when disconnected from cloud services. Redundant Network Interfaces: Dual NICs enable seamless failover, preventing communication downtime. Enterprise-Grade Hardware: Dual hot-swappable power supplies with status indicators facilitate reliable power and easy maintenance. Secure & Durable: Non-upgradeable internal components maintain hardware integrity and warranty compliance. Versatile Installation: Designed for rack mounting or shelf placement in secure telecom environments. Environmental Tolerance: Operates reliably in standard data centre temperature (0°C to 70°C) and humidity ranges (20%-80%). Comprehensive Integration: Supports IP phones, SIP trunks, telephony gateways, and third-party systems for unified communications. Technical Specifications CPU: Dual Intel Xeon 6-core processors with hyper-threading RAM: 32 GB Storage: 2 x 1TB Enterprise SATA hard drives Network Interfaces: Dual redundant gigabit Ethernet NICs (10/100/1000 Mbps) Form Factor: 1U rack-mountable; dimensions approx. 17.5" W x 1.9" H x 16.25" D Ports: USB, diagnostic (IPMI), WAN, expansion ports Power Supplies: Dual hot-swappable with status indicators and alarm silence buttons Environmental Range: Operating temperature 0°C to 70°C; humidity 20%-80% TDM Span Support: Configurable models supporting 0 to 8 TDM spans (T1/E1) Cloud Management: Fully cloud-managed via Genesys Cloud platform Quality Assurance & Warranty This EDGE-1280100 appliance is a certified refurbished unit that has undergone rigorous testing to ensure full operational reliability and performance. It is backed by a comprehensive warranty covering defects in materials and workmanship, providing peace of mind for enterprise deployments. Warranty terms comply with manufacturer standards and warranty remains valid only if the appliance is not opened or tampered with. Why Choose the Interactive Intelligence EDGE-1280100? For organisations seeking a robust telephony infrastructure that integrates effortlessly with Genesys Cloud or Interactive Intelligence PureCloud, the EDGE-1280100 offers a high-performance, scalable, and survivable solution. Its enterprise-grade build quality combined with cloud-managed convenience makes it ideal for contact centres requiring uninterrupted communication services and legacy system support. Invest in reliable contact centre telephony today — purchase the certified refurbished Interactive Intelligence EDGE-1280100 and optimise your enterprise communications infrastructure with confidence!
