IT Business Continuity Management Playbook

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What is This Playbook? This Business Continuity Process playbook defines a structured, phased approach to planning, preparing, and executing IT business continuity activities. It p rovides guidance on sustaining critical IT services and recovery actions during disruptions. What’s Included? • Foundational planning and strategy (scope, objectives)• Roles, responsibilities, and authority definitions• Business impact analysis and risk assessment summaries• Continuity and disaster recovery strategies• Technical recovery procedures (networks, servers, applications) Who Should Use This Playbook? • IT Operations teams involved in continuity planning• Business Continuity Managers and coordinators• IT Service Management (ITSM) leads• Risk and compliance professionals Why This Playbook? This playbook translates business continuity concepts into a practical, structured process for IT crises. It helps teams reduce recovery time, clarify responsibilities, and maintain operations in the face of disruptions. Show more