Overview This program provides a comprehensive foundation for Business Relationship Managers (BRM) at all levels, focusing on the BRM role and how effective BRM disciplines can positively impact business results. Certification IT Business Relationship Manager certification is governed by Professional Designations. Learning Outcomes Participants will learn: Purpose, objectives, and challenges of BRM practice IT Business Relationship Organisational Model Integrated Business RelaƟonship Management Framework (iBRMF) and critical skills BRM planning and creation tools Value-based project assessment Role of IT Business Relationship Manager in Organisational Change Management Course Outline The course includes eleven modules: Introduction to Business Relationship Management Introduction to the IT Business Relationship Maturity Model Introduction to the Integrated Business Relationship Management Framework (iBRMF) Skills to Use Across the iBRMF iBRMF: Business and IT Strategy iBRMF: Customer Engagement iBRMF: Plan, Build, Test, Deploy iBRMF: Operational Excellence iBRMF: Continual Improvement Business and Capability Roadmapping Organisational Change Management Prerequisites None Course Access: 365 Days