What is This Playbook? This is an IT Compliance Management Process Playbook that defines how IT teams translate regulatory requirements into repeatable, auditable steps. It guides governance, controls mapping, monitoring, and reporting activities relevant to compliance. What’s Included? • Governance, scope definition, and compliance ownership structure • Control-to-requirement mapping methodology • End-to-end compliance workflow (identify → implement → monitor) • Policy, standard, and template artefacts • Monitoring, alerting, and evidence gathering processes • KPI and reporting dashboards for audit visibility Who Should Use This Playbook? • IT compliance and risk management teams • IT governance and audit professionals • Security and IT operations managers • ITSM process owners ensuring regulatory alignment • Legal and internal audit liaisons for evidence readiness Why This Playbook? It turns complex regulatory controls into documented, repeatable procedures that support audit preparation and reduce compliance risk. Standardized workflows and evidence artefacts help ensure consistent execution across IT and link compliance with overall ITSM and risk processes.
