What is This Playbook? This is a structured IT Procurement Management Process Playbook. It defines how IT purchases are requested, evaluated, approved, and managed across the lifecycle. What’s Included? • Procurement process overview and scope• Defined roles and responsibilities• Procurement request workflow steps• Vendor evaluation and selection criteria• Approval and authorisation stages• Contract and purchase order tracking Who Should Use This Playbook? • IT operations managers• IT service managers• Finance and governance teams• Internal auditors• IT consultants implementing ITSM controls Why This Playbook? It standardizes how IT assets and services are procured, reducing approval delays and compliance gaps. The structured workflow improves financial control, vendor accountability, and audit traceability. It supports consistent documentation across the IT procurement lifecycle.