ITSM v4 Bundle is a comprehensive and integrated set of best-practice process templates for successfully providing IT services. The ITSM v4 Bundle covers the full-service design, transition, operation, and continual improvement lifecycle. Total Templates In Bundle -34 Practices 1. General Management Practices-14 Practices 2. Service Management Practices -17 Practices 3. Technical Management Practices-3 Practices Format: MS Word General Management Practices 1. Architecture Management2. Continual Improvement3. Information Security Management4. Knowledge Management5. Measuring and Reporting6. Organizational Change Management7. Portfolio Management8. Project Management9. Relationship Management10. Risk Management11. Service Financial Management12. Strategy Management13. Supplier Management14. Workforce and Talent Management Service Management Practices 1. Availability Management2. Business Analysis3. Capacity and performance management4. change Enablement5. Incident Management6. IT Asset Management7. Monitoring and Event Management8. Problem Management9. Release Management10. Service Asset and Configuration Management11. Service Catalogue Management12. Service Continuity Management13. Service Design14. Service Desk15. Service Level Management16. Service Request Management17. Service Validation and Testing Technical Management Practices 1. Deployment Management2. Infrastructure and Platform Management3. Software Development and Management
