Electronic Hook Switch Adapter Enabling Wireless Remote Call Control Between Jabra Headsets and Polycom SoundPoint IP Desk Phones The Jabra EHS Adapter (14201-17) is an electronic hook switch cable that connects Jabra wireless headsets to Polycom SoundPoint IP phones for remote call control. Once connected, users can hear the ring tone in their headset, answer and end calls, adjust volume, and mute the microphone without returning to the desk phone. This adapter bridges the EHS port on compatible Polycom SoundPoint IP models (320/330, 430, 550, 560, and 650) with Jabra GN9120 EHS, GN9120 DUO EHS, and GN9350 wireless headsets. The cable-based connection delivers reliable remote call control without software drivers or USB connectivity, providing the same hands-free mobility as an integrated wireless phone system. Where the Jabra EHS Adapter 14201-17 Fits Polycom SoundPoint IP deployments adding wireless headset capability where the EHS adapter enables remote answer/end directly from a Jabra wireless headset, letting users move freely while maintaining call control on their SoundPoint IP 320/330, 430, 550, 560, or 650 phones Office environments upgrading from corded to wireless headsets on existing Polycom infrastructure where the adapter provides the electronic hook switch link required for true remote call control rather than limited lift-to-answer functionality Multi-line reception and support roles needing hands-free call management where staff can answer incoming calls from anywhere within wireless headset range, hear the ring tone before answering, and control volume and mute directly from the headset What the Jabra EHS Adapter 14201-17 Delivers Full Remote Call Control: Answer and end calls, hear ring tone in the headset, adjust volume, and mute the microphone directly from the Jabra wireless headset without touching the desk phone. Polycom SoundPoint Compatibility: Works with Polycom SoundPoint IP 320/330, 430, 550, 560, and 650 models through the EHS port for native integration with the phone system. Jabra Wireless Headset Support: Compatible with Jabra GN9120 EHS, GN9120 DUO EHS, and GN9350 wireless headsets for flexible headset selection across the Jabra GN series lineup. Cable-Based Reliability: Direct wired EHS connection between the headset base and phone requires no software, drivers, or USB connectivity, delivering consistent remote call control without network dependencies. What Is an EHS Adapter? An EHS (Electronic Hook Switch) adapter is a cable that creates a communication link between a wireless headset base and a desk phone, enabling the headset to control call functions remotely. Without an EHS adapter, a wireless headset can only provide audio; the user must physically press the phone's answer button for each call. With the EHS adapter installed, the phone and headset base communicate electronically so that pressing the answer button on the headset signals the phone to pick up or hang up the line.
