The Jabra LINK 14201-17 is an Electronic Hook Switch (EHS) adapter that gives Jabra wireless headset users full remote call control from up to 450 feet away from their Polycom desk phone. With a simple plug-and-play installation into the serial port on the back of your Polycom phone, employees can answer, end, adjust volume, and mute calls without ever returning to their desk. It's engineered specifically for Polycom SoundPoint IP and VVX series phones, making it the right-fit upgrade for offices already running these platforms. The Telecom Spot Take If your team uses Jabra wireless headsets alongside Polycom IP phones, the LINK 14201-17 closes the gap between mobility and call control. Without EHS, users have to manually lift and replace the handset to answer or end calls — defeating the purpose of a wireless headset. This adapter plugs into the serial port on the Polycom phone and the AUX port on the Jabra base, creating a seamless electronic link. The result: fully hands-free operation up to 450 feet, with ring notification delivered directly to the headset. Ideal for customer service teams, call centers, and open-floor offices where staff need to move freely without missing calls. Key Features Answer and end calls remotely — up to 450 ft from your Polycom desk phone, no handset lifter required Hear ringtone directly in your headset — never miss a call while away from your desk Adjust volume and mute from the headset — full call control without walking back to the phone Plug-and-play installation — connects to serial port on phone and AUX port on Jabra base Purpose-built for Polycom — compatible with SoundPoint IP 320, 321, 330, 331, 335, 430, 450, 550, 560, 650, 670, and VVX series Technical Specifications Specification Detail SKU 14201-17 Compatible Phones Polycom SoundPoint IP 320, 321, 330, 331, 335, 430, 450, 550, 560, 650, 670; VVX series Required Software SIP v3.1.2 rev. B or later; BootROM 4.1.2 or later (VVX) Wireless Range Up to 450 ft (137 m) Connection Serial port (phone) to AUX port (Jabra base) Compatible Headsets Jabra wireless headsets
