Jay Baer is not a futurist. He’s a presentist.He uses deep consumer research and his 30+ years of business growth experience to create the real-time recipes companies need to outperform their competition.Jay is a customer experience expert, advisor, researcher, 7x best-selling author, and analyst.He is a Hall of Fame keynote speaker, and was voted the world’s #1 global guru in marketing, and #2 global guru in customer experience.He has advised more than 700 of the world’s most iconic brands, including Nike, Oracle, Salesforce, Bentley, and The United Nations, how to gain and keep more customers.A lover of plaid suits and a hater of red tape, Jay is also the world’s #2 tequila influencer.