SEND IN FOR SHOP - YOU SEND YOUR SANDALS TO US, WE REPAIR AND SEND BACK TO YOU. YOU ARE RESPONSIBLE FOR SENDING YOUR SANDALS IN TO OUR FACILITY. PLEASE CLEAN AND DRY YOUR SANDALS BEFORE YOU MAIL THEM. OUR ADDRESS: LUNA SANDALS ATTN:REPAIRS 4 FIFTH STREET, UNIT C WENATCHEE WA 98801 DO IT YOURSELF KIT - COMES WITH PEICES INCLUDED IN PICTURES. YOU WILL RECEIVE: 1 SET OF LACES, BUCKLES, HEEL PADS, LACE KEEPERS, PLUGS, AND NAILS. WINGS ARE NOT INCLUDED FOR WINGED KITS, TECH STRAPS ARE NOT INCLUDED FOR RETRO KITS. YOU ARE RESPONSIBLE FOR THE REPAIR YOURSELF. If you need new tech straps, use this link: click here. VIDEO INSTRUCTIONS HERE: Wing Lace Installation Retro Lace Installation *DIY KITS ARE FINAL SALE. CHOOSE YOUR LACE STYLE AND COLOR. IF SENDING TO US, PLEASE SEND CLEAN SANDALS
