Setup & Workflow Management Masterclass
.product-accordion-section * { margin: 0; padding: 0; box-sizing: border-box; } .product-accordion-section { background: transparent; padding: 24px 40px; position: relative; overfl ow: hidden; font-family: 'DM Sans', -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, sans-serif; } .product-accordion-section::before { content: ''; position: absolute; top: 0; left: 0; right: 0; bottom: 0; background: radial-gradient(circle at 25% 30%, rgba(0, 95, 0, 0.015) 0%, transparent 45%), radial-gradient(circle at 75% 70%, rgba(221, 216, 255, 0.02) 0%, transparent 40%); pointer-events: none; z-index: 1; } .product-accordion-section .section-container { max-width: 1000px; margin: 0 auto; position: relative; z-index: 2; } .accordion-container { margin-top: 30px; } .accordion-item { border-radius: 15px; overflow: hidden; margin-bottom: 15px; border: 2px solid #ddd8ff; transition: all 0.3s ease; background: white; box-shadow: 0 4px 15px rgba(0, 95, 0, 0.06); } .accordion-item:hover { border-color: #a3cc98; box-shadow: 0 6px 20px rgba(0, 95, 0, 0.1); } .accordion-button { width: 100%; background: transparent; border: none; padding: 20px 25px; text-align: left; cursor: pointer; transition: all 0.3s ease; display: flex; justify-content: space-between; align-items: center; position: relative; } .accordion-button:hover { background: rgba(221, 216, 255, 0.1); } .accordion-button.active { background: rgba(163, 204, 152, 0.1); } .accordion-title { color: #005f00; font-size: 1.3rem; font-weight: 600; line-height: 1.3; margin: 0; padding-right: 20px; } .accordion-icon { color: #005f00; font-size: 1.4rem; font-weight: 300; transition: transform 0.3s ease; flex-shrink: 0; } .accordion-button.active .accordion-icon { transform: rotate(45deg); } .accordion-content { max-height: 0; overflow: hidden; transition: max-height 0.4s ease, padding 0.4s ease; background: white; } .accordion-content.active { max-height: 2000px; padding: 0 25px 25px 25px; } .included-list { list-style: none; margin-top: 15px; } .included-item { display: flex; align-items: flex-start; padding: 12px 0; border-bottom: 1px solid rgba(163, 204, 152, 0.15); } .included-item:last-child { border-bottom: none; } .checkmark { width: 20px; height: 20px; background: linear-gradient(135deg, #005f00, #a3cc98); border-radius: 50%; display: flex; align-items: center; justify-content: center; margin-right: 12px; flex-shrink: 0; margin-top: 2px; } .checkmark::before { content: '✓'; color: white; font-weight: bold; font-size: 0.8rem; } .item-content { flex: 1; } .item-title { color: #005f00; font-size: 0.95rem; font-weight: 600; margin-bottom: 4px; } .item-description { color: #005f00; font-size: 0.85rem; opacity: 0.8; line-height: 1.4; } .info-cards-grid { display: grid; grid-template-columns: 1fr; gap: 15px; margin-top: 15px; } .card-title-compact { color: #005f00; font-size: 1.1rem; font-weight: 600; margin-bottom: 10px; } .card-content-compact { color: #005f00; font-size: 0.9rem; line-height: 1.5; opacity: 0.85; } .faq-answer { color: #005f00; font-size: 0.95rem; line-height: 1.6; opacity: 0.9; margin-top: 15px; } .course-list { list-style: none; margin-top: 15px; } .course-item { display: flex; align-items: flex-start; padding: 8px 0; border-bottom: 1px solid rgba(163, 204, 152, 0.1); } .course-item:last-child { border-bottom: none; } .course-bullet { width: 6px; height: 6px; background: #a3cc98; border-radius: 50%; margin-right: 10px; margin-top: 8px; flex-shrink: 0; } .course-text { color: #005f00; font-size: 0.9rem; line-height: 1.4; opacity: 0.85; } @media (max-width: 768px) { .product-accordion-section { padding: 20px 20px; } .accordion-button { padding: 18px 20px; } .accordion-title { font-size: 1.2rem; } .accordion-content.active { padding: 0 20px 20px 20px; } .info-cards-grid { gap: 12px; } } @media (max-width: 480px) { .product-accordion-section { padding: 16px 15px; } .accordion-button { padding: 16px 18px; } .accordion-title { font-size: 1.1rem; padding-right: 15px; } .accordion-icon { font-size: 1.2rem; } .accordion-content.active { padding: 0 18px 18px 18px; } } What's Included + Professional Client Onboarding Systems Master the complete client onboarding process that sets clear expectations from day one. Get the exact workflows for bringing new clients into your business, plus the welcome packet template and questionnaire system. Bulletproof Contract & Legal Framework Get the contract essentials and legal protection you need without the overwhelm. Includes exactly what needs to be included in your contracts, how to get them signed digitally, and 30+ professional scripts for handling common client situations. Streamlined Payment & Invoicing Systems Set up payment systems that actually work and get you paid on time. Learn which software options are worth it, how to structure your invoicing for consistent cash flow, and create professional payment processes. Content Creation & Approval Workflows Get the step-by-step system for managing client accounts from content creation to approval to publishing. Includes login management, content review calendars, approval processes, and communication systems. Business Organization & Client Communication The systems that separate professional social media managers from chaotic ones. Learn how to organize client files, manage scheduling across multiple accounts, create monthly reporting processes, and establish communication rhythms. Client Success & Retention Strategies Master the client experience from onboarding to offboarding that generates referrals and testimonials. Get the exact scripts for requesting reviews, strategies for turning clients into raving fans, and systems for maintaining long-term client relationships. Business Setup Foundations The business basics you need in place: naming your business, brand development (including 12 ready-to-use brand moodboards), legal name verification, and the Instagram client attraction kit that helps ideal clients find you. Key Features & Templates + Brand Ideabook 12 unique moodboards for your brand as a social media manager including ready-to-use color palettes, inspiration images, fonts, aesthetics, graphic elements, and more! Includes a quiz: 'What Should Your Social Media Manager Brand Be?' Client Onboarding Welcome Packet Canva Template Well put-together welcome packet that sets clear expectations for your clients and yourself, establishing communication boundaries while providing them with the clarity they need. Client Onboarding Form & Management Workflow Know exactly what to put in your New Client Questionnaires plus the streamlined workflow for managing onboarding including contracts, invoicing, questionnaires, content creation, review, and approval cycles. Content Review & Approval Calendar Canva Template Simple, easy-to-navigate content calendar for yourself and your clients to communicate what you're working on and which phase of the creation process it's in - whether it's a draft, ready for review, under revision, approved or scheduled. Policies & Customer Service Scripts Guide 30+ copy/paste scripts for responding to last-minute revision requests, handling late payments, past due deadlines, or other sticky situations. Communicate your policies and boundaries effectively and professionally. Scripts for Getting Reviews From Clients 4 easy-to-use templates for clients who've agreed to provide a positive testimonial but aren't sure what to say. Help their review increase your likelihood of booking more clients! Instagram Client Attraction Kit for Social Media Managers Customizable Canva content templates that allow you to build an Instagram profile built around keyword SEO so that your ideal clients can easily find you - including bio formulas, story highlight scripts, and ready-to-use posts. Frequently Asked Questions + When does the program start? + This is a self-paced course that is always enrolling. You'll get immediate access to all training modules, templates, and resources as soon as you join. Will this teach me how to create content, marketing strategies and analyze client insights? + The Setup & Workflow Management Masterclass focuses on the business side of running your social media management business: naming your business, choosing invoicing software to get paid by clients, business logistics and setup, contracts, onboarding and offboarding clients, systems for content calendars and approvals, and client organization. Other masterclasses in the collection DO teach content creation, marketing strategy, and how to analyze client insights! What other masterclasses can I take? + Each masterclass focuses on a specific part of running a social media management business, so you can take the ones that match what you want to accomplish. The current masterclasses are: Becoming a Successful Freelance Social Media Manager (a beginner's guide to the world of freelance social media management) Setup & Workflow Management Masterclass (a comprehensive, step-by-step approach to launching and running your business) Booking Clients Masterclass (the who, where, and how of landing high-paying clients for steady income) Portfolio Builder Masterclass (quick, easy strategies for building a punchy portfolio from zero) Pricing & Packages Masterclass (how to set your prices and get paid what you deserve as a profitable social media manager) Marketing Strategy Masterclass (mastering marketing strategies that sell on social media for your clients) Content Design Masterclass (mastering design, copy, and video for social media managers) Metrics & Reporting Masterclass (analyzing insights and KPIs for data-driven client reports) function toggleAccordion(button) { const accordionItem = button.parentElement; const content = accordionItem.querySelector('.accordion-content'); const icon = button.querySelector('.accordion-icon'); const isNested = accordionItem.parentElement.classList.contains('accordion-content'); if (!isNested) { const allMainAccordions = document.querySelectorAll('.accordion-container > .accordion-item'); allMainAccordions.forEach(item => { if (item !== accordionItem) { item.querySelector('.accordion-button').classList.remove('active'); item.querySelector('.accordion-content').classList.remove('active'); item.querySelector('.accordion-icon').textContent = '+'; } }); } else { const parentContent = accordionItem.closest('.accordion-content'); const siblingAccordions = parentContent.querySelectorAll('.accordion-item'); siblingAccordions.forEach(item => { if (item !== accordionItem) { item.querySelector('.accordion-button').classList.remove('active'); item.querySelector('.accordion-content').classList.remove('active'); item.querySelector('.accordion-icon').textContent = '+'; } }); } const isActive = button.classList.contains('active'); if (isActive) { button.classList.remove('active'); content.classList.remove('active'); icon.textContent = '+'; } else { button.classList.add('active'); content.classList.add('active'); icon.textContent = '×'; } }
