Six Sigma is a data-driven approach for eliminating defects and waste in any business process. You can compare Six Sigma with turning your water faucet and experiencing the flow of clean, clear water. Reliable systems are in place to purify, treat, and pressure the water through the faucet. That is what Six Sigma does to business: it treats the processes in business so that they deliver their intended result. Our Lean Process And Six Sigma course will provide an introduction to this way of thinking that has changed so many corporations in the world. This course will give participants an overview of the Six Sigma methodology, and some of the tools required to deploy Six Sigma in their own organizations. Completing this course will confer 2 CPD Credits towards internationally recognised Continuous Professional Development Requirements within organisations operating this kind of staff development methodology. Course Outline Module One: Getting Started Module Two: Understanding Lean About Six Sigma About Lean History behind Lean Toyota Production Systems The Toyota Precepts Module Three: Liker’s Toyota Way Philosophy Process People and Partners Problem Solving Module Four: The TPS House The Goals of TPS The First Pillar: Just In Time (JIT) The Second Pillar: Jidoka (Error-Free Production) Kaizen (Continuous improvement) The Foundation of the House Module Five: The Five Principles of Lean Business Value Value Stream Flow Pull Seek Perfection Module Six: The First Improvement Concept (Value) Basic Characteristics Satisfiers Delighters Applying the Kano Model Module Seven: The Second Improvement Concept (Waste) Muda Mura Muri The New Wastes Case Study Review Questions Module Eight: The Third Improvement Concept (Variation) Common Cause Special Cause Tampering Structural Case Study Review Questions Module Nine: The Fourth Improvement Concept (Complexity) What is complexity? What causes complexity? How to Simplify? Case Study Review Questions Module Ten: The Fifth Improvement Concept (Continuous improvement) The PDSA Cycle (Plan, Do, Study, Act) The DMAIC Method Case Study Review Questions Module Eleven: The Improvement Toolkit Gemba Genchi Genbutsu Womack’s Principle Kaizen A Roadmap for implementation Case Study Review Questions