Don't want to do it yourself? Add our installation service to your order and let our certified technicians replace your battery for you — mail-in from anywhere in Australia. How it works 1 Add battery + this service to your cart Add the replacement battery for your MacBook model and this service to your cart, then place your order as normal. 2 Receive your RMA number We'll email you an RMA number with clear instructions on where and how to send your MacBook to us. 3 Back up your data We don't wipe or access your files, but we strongly recommend backing up your MacBook before sending. We are not responsible for data loss during the repair. 4 Pack your MacBook securely Place your MacBook in a well-padded box with bubble wrap or foam. Good packaging protects your device during transit. 5 Ship via Australia Post Send to our workshop in Balwyn, VIC 3103. We recommend adding shipping insurance. We are not responsible for items lost or damaged in transit. 6 We replace your battery & send it back Our technicians install your new battery and return your MacBook promptly — usually within 1–2 business days of receiving it. Questions? Contact us before ordering and we'll be happy to help.