Terms & Conditions Turnaround Time:1 business day turnaround from the day knives are received and inspected (Shipping time, Sundays, and Holidays not included) Shipping Responsibility:Customer is responsible for shipping knives to Mr. SharpeMr. Sharpe covers return shipping back to the customer Packaging Requirements:Customer is responsible for properly packaging knives for safe transportMr. Sharpe is not responsible for damage caused by improper packagingPlease refer to our packing guide and/or instructional video for proper packaging instructions Shipping Risk:Customer assumes responsibility for knives during inbound shippingWe recommend using a trackable and insured shipping method Accepted Items:Service applies to standard kitchen knives onlyNo tools, axes, machetes, or non-kitchen blades Knife Condition:Knives with excessive damage (chips, cracks, broken tips) may require additional service or may be refusedCustomer will be notified prior to any additional charges Liability:Mr. Sharpe is not responsible for pre-existing damage to knivesSharpening removes material and may expose underlying weaknesses in the blade Address Accuracy:Customer is responsible for providing correct shipping informationAdditional shipping fees may apply for reshipment due to incorrect addresses Subscriptions:Currently one time sharpening is only offered. If you need resharpening you'll need to submit another sharpening order online. You may email or call us to coordinate as well.
