Ève Chiapello, Patrick GilbertCambridge University Press, 8/8/2019EAN 9781108428958, ISBN10: 1108428959Hardcover, 310 pages, 23.9 x 16.4 x 2.1 cmLanguage: EnglishNo organization is immune from the influence of management tools. Such tools as norms, indicators, ranking, evaluation grids and management control systems have moved outside the managerial and consultancy realm within which they were first developed to reach public administrations and policy-makers, as well as a range of other governmental and non-governmental organizations. Taking management tools out of the practical and utilitarian contexts to which they are often consigned and approaching them from a social analytical perspective, this book gives primacy to these everyday objects that constitute the background of organizational life and remain too often unquestioned. Bringing together developing streams of research from anthropology, political science, social psychology, sociology, accounting, organisation theory and management, Ève Chiapello and Patrick Gilbert offer an unprecedented theoretical synthesis that will help managers, scholars and policy-makers to unpack the functional and dysfunctional roles and effects of management tools within and across organizations.IntroductionPart I. Theoretical Foundations for Thinking about Management Instrumentation1. Theoretical foundationsfrom the study of technique to the analysis of management tools2. Traditional approachesmanagement tools in the history of organisation theoryPart II. Three Major Types of Social Science Approaches3. Critical perspectives on management tools4. Institutionalist perspectives on management tools5. Interactional perspectives on management toolsPart III. Synthesis6. The agency of management toolsConclusion.
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