Managing Change

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Nic BeechCambridge University Press, 7/5/2012EAN 9780521184854, ISBN10: 0521184851Paperback, 290 pages, 25.6 x 17.6 x 1.7 cmLanguage: EnglishThe ability to manage change successful ly is an essential part of business. It is a skill that is much valued by employers, and it is therefore one of the most commonly delivered courses. This book helps you to understand three key activities for managing change: diagnosing, explaining and enacting. Both practical and action-oriented, it gives students and managers the tools they need to deal with the messy reality of change. It combines theory and diagnostic tools with practical examples that focus on actions and outcomes. It also includes short vignettes and longer cases, from a range of international contexts, for classroom study or for use on distance learning courses. Managing Change is written for advanced undergraduates and graduate students taking modules on change management, strategy and organizations. Its class-tested approach has been successfully delivered in a wide variety of settings, including over fifty executive short courses with FTSE-listed businesses.Part I. Foundations1. Approaches to practising change management2. Current perspectives and classic ideasPart II. Diagnosing3. Clarity and ambiguity4. Engagement and vitality5. Stakeholder positioning and dynamics6. Culture, habits and unlearningPart III. Enacting Change7. Changing structure8. Identity and change9. Choosing customers and competitors10. Changing processes11. Aligning people and activities12. Learning and developing13. Change through dialoguePart IV. Explaining14. Developing and interpreting evidence and reflexive learning15. Accounting for change16. ConclusionsPart V. Extended CasesCase 1. ABBCase 2. ITS CanadaCase 3. Island OperaCase 4. OticonCase 5. Admiral InsuranceCase 6. Power ProvisionCase 7. NokiaCase 8. Her Majesty's Revenue and CustomsCase 9. AppleIndex.Advance praise: 'This is a fresh and exciting look at the theory and practice of managing organizational change. Beech and MacIntosh's enquiry and action approach provides a framework that incorporates both well established and newer thinking and practices used in change management and organization development. The well written mix of theory, practical application, and cases makes the book an excellent choice for practising managers, consultants, and students. An outstanding contribution that could change how you think about and approach organizational change.' Robert J. Marshak, American University Show more