Managing Controlled Substances in Retail Pharmacies

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This course explains the requirements of the Controlled Substances Act (CSA) of 1970 and what pharmacy technicians and frontline pharmacy staff need to know to comply with its regu lations. Learners will explore how controlled substances are classified, the rules for dispensing and recordkeeping, common red flags that may indicate fraudulent or illegitimate prescriptions, and security requirements for controlled substances. The course also outlines appropriate response procedures in the event of a robbery or burglary. Show more