We are strong believers in developing personal relationships with guests. The "Meet and Greet" offers the best opportunity to assess new guests needs (and eccentricities) and make sure that they are given the best possible experience of the property they have rented. Whether this means showing new guests how to change the heating thermostat, where to find organic camomile teabags after the local shops have shut or how to obtain tickets for the Chipping Norton Christmas panto, meeting guests on arrival is an unbeatable opportunity to tailor your offering to guests expectations and prevent annoyances and frustrations. CQ's "meet and greet" is not just a key handover and a perfunctory house tour but rather a point at which we can ensure that guests know how to make the most of their holiday stay and who to contact in the event of any assistance. We have found that this is the best way to guarantee favourable reviews and, perhaps more importantly, genuinely happy guests.