As of February 20, 2026, Meta Horizon Managed Services (HMS) is available at no cost. Long-term device provisioning, configuration, lifecycle management, and operational support remain critical for organizations deploying Meta Quest at scale. This product reflects the real-world reality of enterprise and education XR deployments: while the HMS platform itself is free, organizations still need expert setup, device preparation, enrollment, policy configuration, and ongoing management to ensure their fleet remains usable, secure, and efficient through 2030 and beyond. What This Product Represents This listing is not just a software license. It represents a managed provisioning and device lifecycle service powered by Knoxlabs, built around Meta Horizon Managed Services. We handle the operational complexity so your team doesn’t have to — from first unboxing to long-term management. Meta Quest 3 Meta Quest 3S Hardware is sold separately. HMS access is free, but correct deployment, enrollment, and management are not automatic. Important: HMS (EDU or Work) must match your Meta Admin Center account type. Once a device is enrolled and activated, that assignment is permanent. Why This Still Matters Now HMS Is Free With HMS free, organizations still face challenges: Initial device enrollment and reseller linking Bulk provisioning and Shared Mode configuration Network, Wi-Fi, and security policy setup App deployment and content control Ongoing fleet changes, replacements, and resets This product exists to cover those realities — and to give you access to Knoxlabs’ hands-on provisioning and device management expertise. HMS for EDU vs. HMS for Work Feature HMS for Work HMS for EDU Designed for Enterprise, corporate, government K-12, higher education, CTE, vocational training Platform access Included (free since Feb 20, 2026) Included (free since Feb 20, 2026) Shared Mode Optional (with login) No-login Shared Mode (classroom-ready) Age support 18+ 13+ in Shared Mode Compliance & privacy SOC 2/3, ISO/IEC SOC 2/3, ISO/IEC, FERPA-aligned App Store behavior Configurable Restricted by default in Shared Mode What Knoxlabs Manages for You Device Provisioning & EnrollmentHeadsets are linked, enrolled, and prepared correctly before use — or even before shipping. App & Content DeploymentApproved apps are installed, blocked content is restricted, and environments are standardized. Security & Network SetupWi-Fi, certificates, PIN policies, OS update timing, and access rules are configured correctly. Shared Mode ConfigurationOptimized setups for classrooms, labs, demos, and training environments. Remote Actions & Lifecycle SupportResets, replacements, policy changes, and device transitions handled as your fleet evolves. MDM & Platform CompatibilityWorks alongside ArborXR, ManageXR, Intune, Ivanti, and VMware when needed. Activation & Reseller Linking Meta still requires organizations to be linked to a reseller for provisioning and support. Steps: Log in to the Meta Admin Center Go to Products & Billing Select Get activation code under Connect with a new reseller Send the code to [email protected] or paste it during checkout This links your organization to Knoxlabs so we can provision, configure, and manage your devices. If you’ve worked with Knoxlabs before, you can simply provide your Activation Code or Community ID. After Your Order Your devices are linked using your Activation Code or Community ID Provisioning and configuration are applied Your Admin Center reflects the managed setup You receive confirmation once devices are ready For pre-enrollment, kitting, labeling, or shipping-ready configurations, contact [email protected]. FAQ Is HMS really free?Yes. Meta has made HMS platform access free. This product covers provisioning, setup, and management services. Do devices still work without management?Yes — but without provisioning and management, you lose centralized control, consistency, and operational efficiency. Is this a software license?No. This product represents managed services and operational support around HMS. Can Knoxlabs manage large fleets?Yes. We specialize in bulk deployments, renewals, replacements, and long-term fleet management.
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