Digital Services Your digital properties need to be kept current and secure so you can keep operating your business without interruptions. This Monthly Digital Services package ensures your business platform is kept up to date with security releases for the core platform as well as app and plugin releases for your site. This is a set it and forget it way to know you're content is safe, and your site will continue to function. What you get Once a week, core platform updates and app / plugin updates will be assessed and installed when available and compatible with your site. In addition, urgent security releases will be prioritized and installed as quickly as practical to minimize exposure. Your site functionality will be tested before updates are published to help prevent breaking changes. You focus on your business, and we'll take care of the platform. You'll receive an update each time maintenance is performed. Best for Business leaders who need to protect their time and focus on other business needs. Operate with confidence in your business platform, knowing updates are happening on a regular basis so maintenance doesn't become a bigger internal project when something breaks from neglect. Choose a level Light A practical option for organizations with a single web property to maintain. This level includes weekly checks for: Core platform updates Add-on app or plugin updates Testing updates before they go live A timely report informing you of any updates Recommendations for site changes if an update cannot be performed due to incompatibility Growth A stronger option for organizations operating multiple web properties, business-critical websites, or sites with a larger collection of integrations and third-party services. This level includes: Everything in Light Maintenance for up to 3 web properties Integration monitoring for forms, analytics, email marketing platforms, and connected services Monthly site health review and maintenance recommendations Broken-link and critical functionality checks Priority scheduling for maintenance and security updates Business Critical The most robust option for organizations that rely heavily on their digital presence for revenue generation, lead generation, ecommerce, customer engagement, or operational workflows. This level includes: Everything in Growth Maintenance for up to 10 web properties Ecommerce platform and product catalog maintenance Quarterly digital platform review with strategic recommendations Enhanced monitoring of critical business functionality and customer-facing systems Staging environment testing for major updates when available Priority response for maintenance-related issues discovered during monitoring What’s not included This service does not include: New feature development or website redesign projects Custom software development or complex integration work Content creation, copywriting, or graphic design services Emergency recovery from third-party outages, hacks, or hosting failures Major platform migrations or rebuilds Paid software, plugin, hosting, or licensing fees
