IMPORTANT REGARDING WOOD FLOORING MATCHING SETS: Please note that while you can use a Mat Floor and a Fabric, Fleece or Poly Paper backdrop as a coordinating set (for wood designs) they WILL NOT perfectly match. These items are all printed on different printers and the materials reflect and absorb ink differently. This is not a defect and we will not process exchanges or returns for items not matching. When photographers display and actually use them with their lighting and professional cameras, this difference is typically not noticeable or easily fixed in a few seconds in photoshop. If you'd like a guaranteed match, order 2 of the same material at the same time. Orders of the same material at completely different times are also not guaranteed to match, as ink supply and printer calibration throughout normal maintenance of the printers, can affect outcome of the print. SHIPPING: Backdrops are made to order based on the design, size and material combination you choose & will ship out within 1-2 weeks via UPS/USPS Priority as we utilize this time to queue, print, cut, package and ship your order. During higher volume times especially the weeks surrounding Black Friday, this can escalate to 3 weeks. Please plan accordingly, or email us to see if expediting is an option (for a fee). Exchanges/Refunds: Each backdrop is made to order, therefore we do not accept exchanges/refunds. However, if you would like to upgrade the size, you may exchange the unused backdrop for the same design. Requests for exchanges, as well as order issues/defects need to be reported within 30 days of receipt. Actual printed product may vary slightly from actual stock image. In use images show the printed product in use. Images may vary slightly depending on a photographer's particular lighting, editing style & photography technique. PLEASE NOTE: ALL SIZES ARE WIDTH X HEIGHT. THE FIRST NUMBER LISTED IS ALWAYS THE WIDTH. MATERIALS: WRINKLE FREE FABRIC BACKDROPS: No more wrinkles! Our wrinkle resistant fabric is the next generation in backdrops. Simply clamp the top corners to your backdrop stand & secure the bottom corners or, adhere all corners directly to your studio wall- pull tight for a smooth finish. You can use magnets, push pins or painters tape to adhere to your wall. Quick setup & change out. The ideal backdrop if you desire durability and longevity. VALUE LUXE FABRIC: This budget friendly material is like wrinkle-free fabric and fleece had a baby. This material has a soft fleece texture but the thin profile of the wrinkle-free fabric that you already love, making it stretchier, and easier to store. This material was also added to our store with the economy in mind, allowing us to offer a beautiful but budget-friendly option to our customers. FLEECE BACKDROPS: This wrinkle-resistant fabric is a thick sweatshirt material, hemmed around the edges and soft to the touch! Hang to a backdrop stand or studio wall just like our original wrinkle-free fabric. Fleece add a cost-effective portable option, with less stretch than Fabric, but added vibrance and the same durability and portability that you already love. This is the most popular alternative to Mat Flooring when placed on top of the back of a mat floor or other grippy surface. Please note, due to the hemmed edge and curing process for fleece, all fleece backdrops lose an overall 3-4 inches on the height & width. This is not a defect. ULTRA STRETCH FABRIC: This is a soft, wrinkle-free polyester/spandex blend available in 80x60" and 60x50" (on our Petite Backdrop listings) only. It is vibrant and stretchy, and has quickly become a fan favorite. Similar to fleece, this item has a hemmed edge and can display up to 3-4 inches of total shrinkage due to this feature. This is not a defect. POLY PAPER BACKDROPS: High quality blended poly paper, non-reflective surface & excellent print/color quality. Clamp the top corners to your backdrop stand & secure the bottom corners, or, adhere all corners directly to your studio wall with magnets, push pins or painters tape. For floor use, please be careful with shoes or props as it can scratch the surface. Available sizes: 60x50 through 96x60" only. CARE: Wrinkle Free Fabric & Fleece backdrops are machine washable (wash in cold water only) & can be placed in the dryer on low heat. Please note, If you purchased 60 inch fabric backdrops prior to November of 2021, or 8 foot fabric backdrops prior to July 2019, they are NOT machine washable and may only be spot cleaned. All fabric backdrops can be folded and stacked for easy storage and transporting. Prior to hanging: You may use a steamer or place in the dryer with a damp washcloth for 10 minutes using low heat to remove any crease lines. Poly Paper Backdrops must be stored rolled or hung. Allow to air dry if it becomes wet or soiled. Gently dab wet area first using a soft cloth (do not wipe/scrub/rub). Use painters tape with caution. Use extra caution with shoes or props so not to scratch and surface and damage the backdrop.
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