Product Description The Narvi Split-Face Sauna Stones are crafted from high-quality olivine diabase to deliver consistent heat retention and rich, authentic steam. Designed for use in electric and wood-burning sauna heaters, these angular stones feature naturally fractured surfaces that allow water to evaporate evenly, creating a softer and more balanced sauna experience. Sized between 10–15 cm (4"–6"), the stones promote proper airflow when loosely stacked, helping heat circulate efficiently while supporting long-term heater performance. Their durable composition withstands repeated heating and cooling cycles, making them a reliable choice for both residential and commercial sauna installations. Each box contains 44 lbs of natural split-face stones, selected for durability, thermal stability, and traditional sauna performance. Features Made of olivine diabase Split-face shape Durable with high-heat capacity Stones range from 4" to 6" (10-15 cm) Includes 44 lbs of 4" to 6" (10-15 cm) Split-Face Sauna Stones Specifications Category Details Model 128937 Stone Weight Per Box 44 lbs (20 kg) Stone Dimensions 4" to 6" (10-15 cm) Construction Material Olivine Diabase Shape Split-Face Shipping At My Energy Flow, we’re committed to delivering your order with the same care and precision that goes into every product we offer. Our shipping process is designed to be seamless, reliable, and worry-free — giving you full confidence from dispatch to delivery. 📦 Shipping Policy Processing Time: Orders are processed within 1–3 business days. Shipping Method & Delivery Times: Your product will be delivered curbside within 5–7 business days. Freight Delivery: For larger items, our carrier partners will reach out directly to schedule your delivery at a convenient time. We recommend confirming promptly to ensure a smooth experience and avoid any unnecessary storage fees. Tracking Details: You’ll receive an order acknowledgment by email once your order is placed, followed by shipping updates and delivery details from our team or supplier. Upon Delivery: We kindly ask that you inspect all items carefully. In the event you discover any damages notify us at [email protected] immediately so we can assist promptly. Returns & Warranty Your peace of mind is as important as your wellness journey. That’s why every product is supported by a carefully defined return and warranty policy — giving you confidence and clarity with every purchase. 🔄 Refund & Return Policy Return Window: You may request a return within 30 days of delivery, provided the item is unused, in original packaging, and in re-sellable condition. Return Requirements: To help us maintain the highest level of service, all approved returns are subject to a 20% restocking fee. Return shipping costs are the responsibility of the customer, and original or expedited shipping charges are non-refundable. How to Start a Return: Email [email protected] with your order number, reason for return, and any relevant photos. Once approved, returns must be shipped back within 7 days of authorization. 🛡️ Warranty Manufacturer's Warranty: Your purchase is backed by the manufacturer’s warranty, including 1 year against defects in materials and workmanship under normal/residential use. Exclusions: Warranty does not cover damage resulting from misuse, improper installation, accidents, unauthorized modifications, or use beyond recommended specifications. Support & Claims: To initiate a warranty claim, please email [email protected] with your order number, a description of the issue, and relevant photos or videos. Thank you for choosing My Energy Flow. Your confidence, comfort, and wellness are at the heart of everything we do — and we’re here to support you at every step of your journey. More than a purchase, your order is the beginning of a trusted relationship, and our team is always ready to provide clarity, care, and guidance whenever you need it.
