Liquor Barn Shipping Protection is a delivery insurance service that covers your shipped order against damage, loss, or theft during transit. Because spirits, wine, and beer ship in glass bottles, transit damage is an inherent risk. Shipping Protection provides peace of mind by guaranteeing a resolution — replacement or refund — if your package arrives broken, is lost by the carrier, or is stolen after delivery. Quick Facts: Type: Shipping Insurance | Required on orders over $300 | Covers: Damage, Loss, Theft | Does not cover: Return fees after two failed signature attempts, local Uber deliveries, or in-store pickup orders What Does Shipping Protection Cover? This coverage applies exclusively to orders shipped via carrier. If your package is damaged in transit, lost by the shipping carrier, or stolen from your delivery location, you are eligible to file a claim for a replacement or refund. The protection does not extend to local Uber Eats deliveries or in-store pickup orders, as those fulfillment methods carry different handling and liability structures. When Is Shipping Protection Required? Shipping Protection is mandatory on all shipped orders exceeding $300 in value. For orders under that threshold, it is available as an optional add-on at checkout. Given the fragile nature of glass bottles and the value of many premium spirits and wines, adding protection to any shipped order is a practical decision — particularly for higher-proof spirits or large-format bottles that are difficult to replace. What Is NOT Covered? Failed signature deliveries: If the carrier attempts delivery twice and cannot obtain a signature, return shipping fees are not covered under this protection. Local delivery orders: Orders fulfilled through Uber or similar local courier services fall outside the scope of this coverage. In-store pickup: Orders picked up at a physical location are not eligible, as no shipping transit is involved. Frequently Asked Questions What is Liquor Barn Shipping Protection? It is an insurance service applied to shipped orders that provides coverage if your delivery is damaged, lost, or stolen during transit. Is Shipping Protection required? Shipping Protection is mandatory for all shipped orders over $300 in value; it is optional for orders below that amount. Does Shipping Protection cover local deliveries? No — this coverage applies only to carrier-shipped orders and does not cover local Uber deliveries or in-store pickup. What happens if my package is damaged? If your order arrives damaged during shipping, you can file a claim to receive a replacement or refund under the Shipping Protection policy. Does Shipping Protection cover stolen packages? Yes, theft after delivery is included in the coverage, provided the order was shipped via carrier and protection was applied at checkout. Are return fees covered if I miss my delivery? No — Shipping Protection does not cover return fees incurred when a signature cannot be obtained after two carrier attempts.
