A clean start is the foundation of every effective routine. NeoGenesis Cleanser is a gentle gel formula that lifts away makeup, sunscreen, excess oil, and daily buildup using a mild coconut derived surfactant that creates a soft lather without stripping the skin's barrier. Glycerin, propanediol, and panthenol keep the skin feeling hydrated and comfortable after every rinse, while a low level of lactic acid helps maintain an optimal skin pH. Free of synthetic fragrance and harsh sulfates, this cleanser is gentle enough for daily use on all skin types, including sensitive, reactive, and post treatment skin that needs a careful, barrier respecting cleanse. Frequently Asked Questions Is this cleanser safe to use immediately after a facial treatment? Yes. The NeoGenesis Cleanser is formulated with a gentle, sulfate free surfactant and a pH considerate base that make it appropriate for use on recently treated skin. It removes residue and buildup without disrupting the skin's barrier, which is especially important during the post treatment recovery window when the skin is most vulnerable. Can I use this to remove heavy makeup or sunscreen? This cleanser effectively removes everyday makeup, lightweight sunscreen, and daily buildup in a single cleanse. For heavy or waterproof makeup, a dedicated oil based first cleanse or micellar water may be beneficial before using this as a second cleanse to ensure thorough removal without over working the skin. Does this cleanser have any exfoliating effect? The lactic acid in this formula is present at a low level for pH balancing purposes rather than as an active exfoliant. In a rinse off cleanser, the contact time is too brief for significant exfoliation. Over time it may contribute to a smoother skin texture, but this is not a treatment cleanser and will not cause sensitivity or peeling. Is this suitable for dry or sensitive skin? Yes. The formula was designed with sensitive and barrier compromised skin in mind. It contains no sulfates, no harsh detergents, and no synthetic fragrance. The combination of glycerin, propanediol, and panthenol helps the skin retain moisture through the cleansing step, making it comfortable for dry, sensitive, and reactive skin types. How does this fit into the NeoGenesis routine? The Cleanser is the ideal first step before applying any NeoGenesis treatment product. Use it to prep the skin before layering Recovery Serum, Moisturizing Mist, or Booster so your skin is clean, balanced, and ready to absorb the full benefit of your S²RM® products. What size should I choose? The 30 ml size is a great option for travel or for first time users who want to try the cleanser before committing to a full size. The 120 ml size is the everyday option and offers better value for regular use. Key Ingredients Cocamidopropyl BetaineA mild, coconut derived surfactant that gently loosens makeup, sunscreen, and debris so it can be rinsed away with water. It creates a soft, cushiony lather and is much less stripping than traditional sulfates, helping the skin feel fresh but not squeaky tight. Glycerin and PropanediolWater binding humectants that attract and hold moisture in the outer layers of the skin. They help balance cleansing with hydration so the skin feels soft and smooth after rinsing. Panthenol (Pro Vitamin B5)A soothing humectant that supports the skin’s barrier and helps improve comfort. It works with glycerin and propanediol to reduce feelings of dryness and leave the skin feeling calm and hydrated after cleansing. Lactic AcidAn alpha hydroxy acid used here at a low level to help maintain an ideal pH for the skin and provide very mild surface smoothing. It supports a smoother, more refined feel over time without acting like a strong peel in a rinse off cleanser format. Citrus Paradisi (Grapefruit) Peel OilAdds a fresh, uplifting cleanse experience and provides natural aromatic compounds and plant derived components that complement the formula’s clarifying feel. Ingredients Water, Cocamidopropyl Betaine, Glycerin, Propanediol, Hydroxyethylcellulose, Citrus Paradisi (Grapefruit) Peel Oil, Panthenol, Benzyl Alcohol, Dehydroacetic Acid, Lactic Acid. Ingredient list may vary slightly by region. Always check the product packaging for the most current version. Usage Caution • For external use only.• Avoid contact with eyes. If the product comes into contact with the eyes, rinse immediately with plenty of water.• Stop use if irritation, redness, or swelling occurs and consult a medical professional if symptoms persist.• Do not apply to broken or inflamed skin.• Keep out of reach of children.• Store in a cool, dry place away from direct sunlight and extreme temperatures. Disclaimer: Individual results may vary. Products sold at Skin Accord are formulated by their respective manufacturers to support healthy, balanced skin, but sensitivity can occur when introducing new active ingredients. If layering skincare from multiple brands, introduce one new product at a time and monitor how your skin responds. Using several potent actives such as exfoliants, retinoids, or acids within the same routine may increase the likelihood of irritation. Patch Test Before first use, apply a small amount of Recovery to a discreet area such as the inner arm or behind the ear and leave on for twenty four hours. If no redness, burning, or discomfort occurs, proceed with use as directed on the face or targeted area. If any irritation develops during the patch test, rinse the area with water and discontinue use.
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