This service includes: 1 x On-Site Assessment of Your Equipment Options (Select From Drop-Down Menu): Standard (Public Access). On-Site: Next-Business Day after confirmation of schedule Express (Public Access). On-Site: Within 12 hours after confirmation of schedule Restricted (Restricted Areas - Airport Airside, Cargo Complex, Military/Police Facilities, Port Zones, etc). On-Site: Subject to approval of required passes and access. Steps: Add this service to your cart, check-out and make your payment. For "shipping address", indicate the address for service. Our technical support representative will attempt to be in touch with you by the next-business day to schedule a technician's visit. Thereafter, the response time-on-site by the technician commences from your acceptance of the schedule. Ensure that your location and item(s) is/are accessible during the technician's visit. Fees may apply for unsuccessful attempts. Description of Service: This fee covers only the assessment of breakdown/malfunction and excludes any repairs (if required). A report of assessment will be furnished to you following the technician's visit. Fees for repairs, if required, will be billed separately. "Business days" are defined as from Mondays to Fridays (9am to 6pm), excluding public holidays. For "restricted areas", clients shall apply for required passes and access for the technician's visit. Response time-on-site is subject to approval and availability of such access and passes. Response "time-on-site" excludes time needed for repairs, if any.
