/* ---- open copy above the accordion ---- */ .sp-product-copy{margin:0;color:inherit;font-family:inherit;} .sp-product-copy *{box-sizing:border-box;} .sp-product-copy p{ margin:0 0 14px; font-size:15.5px; line-height:1.65; } .sp-product-copy p:last-child{margin-bottom:0;} .sp-product-copy .sp-kicker{font-weight:600;} .sp-product-copy ul.sp-check{list-style:none;margin:0 0 14px;padding-left:0;} .sp-product-copy ul.sp-check li{ padding-left:22px; text-indent:-22px; margin:0 0 9px; font-size:15.5px; line-height:1.65; } .sp-product-copy ul.sp-check li:last-child{margin-bottom:0;} @media (max-width:600px){ .sp-product-copy p, .sp-product-copy ul.sp-check li{font-size:15px;} } /* ---- accordion ---- */ .sp-accordion{ border:1px solid #005f00; border-radius:0; background:transparent; color:inherit; font-family:inherit; margin:28px 0 0; overflow:hidden; } .sp-accordion *{box-sizing:border-box;} .sp-accordion .sp-acc-item + .sp-acc-item{border-top:1px solid #005f00;} .sp-accordion .sp-acc-head{ display:flex; align-items:center; justify-content:space-between; gap:16px; padding:16px 18px; margin:0; cursor:pointer; font-size:15px; font-weight:600; line-height:1.35; letter-spacing:.01em; color:inherit; background:transparent; list-style:none; transition:background-color .15s ease; -webkit-tap-highlight-color:transparent; } .sp-accordion .sp-acc-head::-webkit-details-marker{display:none;} .sp-accordion .sp-acc-head::marker{content:"";} .sp-accordion .sp-acc-head:hover{background:rgba(0,95,0,.04);} .sp-accordion .sp-acc-head:focus-visible{outline:2px solid #005f00;outline-offset:-2px;} .sp-accordion .sp-acc-icon{position:relative;flex:0 0 auto;width:13px;height:13px;} .sp-accordion .sp-acc-icon::before, .sp-accordion .sp-acc-icon::after{content:"";position:absolute;background:#005f00;} .sp-accordion .sp-acc-icon::before{top:50%;left:0;width:100%;height:1px;transform:translateY(-50%);} .sp-accordion .sp-acc-icon::after{left:50%;top:0;width:1px;height:100%;transform:translateX(-50%) scaleY(1);transition:transform .18s ease;} .sp-accordion .sp-acc-item[open] .sp-acc-icon::after{transform:translateX(-50%) scaleY(0);} .sp-accordion .sp-acc-body{ padding:0 18px 18px; font-size:15px; line-height:1.65; color:inherit; animation:sp-acc-in .18s ease; } .sp-accordion .sp-acc-body > *:first-child{margin-top:0;} .sp-accordion .sp-acc-body > *:last-child{margin-bottom:0;} .sp-accordion .sp-acc-body p{margin:0 0 12px;} .sp-accordion .sp-acc-body ul{margin:0 0 12px;padding-left:18px;list-style:disc;} .sp-accordion .sp-acc-body ol{margin:0 0 12px;padding-left:20px;list-style:decimal;} .sp-accordion .sp-acc-body li{margin:0 0 9px;padding-left:2px;} .sp-accordion .sp-acc-body li:last-child{margin-bottom:0;} .sp-accordion .sp-acc-body ul ul{margin:8px 0 0;padding-left:18px;list-style:circle;} .sp-accordion .sp-acc-body ul ul li{margin:0 0 7px;} .sp-accordion .sp-acc-body ul.sp-check{list-style:none;padding-left:0;} .sp-accordion .sp-acc-body ul.sp-check li{padding-left:22px;text-indent:-22px;} .sp-accordion .sp-acc-body strong{font-weight:600;} .sp-accordion .sp-acc-body a{color:#005f00;text-decoration:underline;} @keyframes sp-acc-in{from{opacity:0;transform:translateY(-3px);}to{opacity:1;transform:none;}} @media (prefers-reduced-motion:reduce){ .sp-accordion .sp-acc-body{animation:none;} .sp-accordion .sp-acc-icon::after{transition:none;} } @media (max-width:600px){ .sp-accordion .sp-acc-head{padding:14px 14px;font-size:14.5px;} .sp-accordion .sp-acc-body{padding:0 14px 16px;font-size:14.5px;} } Your onboarding experience should feel just as polished and intentional as the work you deliver. Set clear boundaries, get on the same page from day one, and show off your strategic expertise before you even touch an account. Built for social media managers (SMMs) who know their worth and want their client backend to actually match. ✓ Save 3+ hours per client kickoff ✓ Cut down client confusion by 80% Upgrade your client experience with the Social Media Management Client Onboarding Welcome Packet. This customizable Canva template and client welcome guide gives you a clean, plug-and-play system to streamline client intake, protect your time, and kick off projects with total clarity. What’s inside ✓ 7-Page Social Media Client Onboarding Template: Every essential page you need for a smooth, professional client kickoff ✓ 3 Distinct Design Styles: Pick the aesthetic that actually fits your brand ✓ Pre-Written Copy & Customization Prompts: Real, ready-to-use copy that saves you hours of staring at a blank doc Complete Onboarding Sections Include: Professional welcome letter Project timeline and office hours Payment details and links Pre-onboarding checklist and intake prep Policies and FAQ section Clear next steps guide Perfect for social media managers who ✓ Charge $1,800+ per month and want every single touchpoint to reflect that standard ✓ Find themselves answering the exact same client questions over and over again ✓ Want to eliminate client confusion and set firm, clear expectations upfront ✓ Need a repeatable process that looks high-end without overwhelming the client Instant download + lifetime access Get immediate access to all 3 design styles plus the bonus customization guide. ✓ Works with a free Canva account ✓ Use for unlimited clients ✓ Professional setup ready in 30 minutes
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