Shipping is combined on all orders PLEASE READ BELOW Live Arrival Guarantee We guarantee the live arrival of all our livestock. If you notice any issues with your order, please notify us within 4 hours of delivery. Shipping can be stressful for livestock, so immediate attention is essential. In the rare instance that your item arrives deceased, please take a clear picture of the item still in the sealed bag. Ensure the photo includes both the top and bottom of the bag, as well as a close-up of the fish inside. Once we receive this information, we will contact you. You may choose either a refund or a replacement (if available) Other Helpful Information Shipping is combined on all orders. If eBay fails to combine shipping correctly, we will refund any overpayment once the order is processed. If you have any questions or concerns, please message us. While we strive to respond promptly, it may sometimes take a bit longer due to the high volume of messages we receive each day. We appreciate your understanding. Our large facility operates over 300 tanks. Livestock changes often as orders arrive weekely. All livestock is held in quarantine for one week upon arrival before being offered for sale.
