Operations Management is essential for business success and survival, and its second edition presents important principles in a clear and captivating way. It includes updated pedagogy, global focus, and contemporary topics, with resources to improve student outcomes and course delivery efficiency. Format: Paperback / softback Publication date: 04 December 2020 Publisher: McGraw-Hill Good operations management is not only crucial to success in business, but critical to our survival. Now in its second edition, Operations Management retains its engaging writing style and balanced approach of quantitative and qualitative material. With integrated theories and real-world examples, this new edition presents increasingly important principles, applicable to both service and manufacturing contexts, in a clear and captivating way. Containing everything necessary to understand this fascinating and ever-evolving field, this textbook will soon become indispensable.Key Features:A new structure to refocus the book and align with teaching.Fully updated pedagogy, including Worked Examples, Critical Perspectives, and Contemporary Thinking.New interviews with leading operations managers, highlighting the different roles available and preparing students for employment in the field.A strong global focus through over 70 new or revised cases, including companies such as Amazon, FIFA World Cup, IBM, LEGO, Nike, Sony, and many more.Up-to-date coverage of contemporary topics, such as the 4Vs, blockchain, Big Data, the Internet of Things, and disruptive services in the supply chain.Revised end-of-chapter content to test comprehension, including Review Questions, Discussion Questions, and Problems.Continued links to and emphasis on Globalization, Business Integration, and Corporate Social Responsibility (CSR).Operations Management is available with McGraw Hills Connect®, the online learning platform which features resources to help faculty and institutions improve student outcomes and course delivery efficiency. Weight: 1018g Dimension: 261 x 195 x 29 (mm) ISBN-13: 9781526848222 Edition number: 2 ed
