Welcome to the Office 365 Outlook Essentials course. With Office 365, you can access your inbox anywhere from any computer that has an internet connection and a web browser. In the Office 365 Outlook web app, you can collaborate and keep up to date with built in tools that Outlook is known for. The Office 365 experience is designed to render your documents and emails to look exactly like they would when printed, from nearly anywhere in the world. This tool provides its users the freedom to work from anywhere. Completing this course will confer 2 CPD Credits towards internationally recognised Continuous Professional Development Requirements within organisations operating this kind of staff development methodology. Course Outline Module One: Getting Started Workshop Objectives Module Two: Welcome to Office 365 Outlook The Home Page Opening Outlook Understanding the Outlook 365 Interface About IM Selecting a Theme Closing Outlook Module Two: Review Questions Module Three: Working with Your Inbox (I) Viewing Your Inbox Filtering Messages Checking Messages Marking an Item Read or Unread Replying to or Forwarding a Message from the Inbox Ignoring Conversations Module Three: Review Questions Module Four: Working with Your Inbox (II) Changing the View Creating Folders Moving Messages to Folders Renaming, Moving and Deleting Folders Adding to Favorites About Junk Mail Module Four: Review Questions Module Five: Creating a New E-Mail Creating an E-mail About the Address Book Finishing Your Message Attaching a File Inserting a Picture Sending the Message Module Five: Review Questions Module Six: Managing E-Mail Messages The Received Message Window Opening a Chat Message Viewing Message Details Printing a Message Deleting an E-Mail Module Six: Review Questions Module Seven: Using Outlook"s Organizational Tools Flagging an Item for Follow-up Using Categories Performing a Simple Search Performing a Complex Search Creating a Basic Rule Creating an Advanced Rule Module Seven: Review Questions Module Eight: Outlook Options About the Outlook Options Setting Automatic Replies Creating a Group Creating a Signature Module Eight: Review Questions Module Nine: An Introduction to the Calendar Getting Started Creating an Appointment Changing Your Calendar View Creating a Meeting Request and Using the Scheduling Assistant Editing an Appointment Managing Reminders Sharing Your Calendar Module Nine: Review Questions Module Ten: An Introduction to Contacts Getting Started About Importing Contacts Creating a New Contact Working with Contacts Creating a New Group Working with Groups Module Ten: Review Questions Module Eleven: An Introduction to Tasks Getting Started Creating a New Task Setting a Date and Reminder Setting a Repeating Task Forwarding a Task Updating a Task Status Module Eleven: Review Questions