PERSONALIZATION FEATURE Engraving is only available for the following product: Ribag Hobo and Ribag Hobo Mini Basta 2 and Basta 2 Mini Hanis, Cake Bag Ribucket, Ribae, Ribucket Mini, Rimoon, Rifanny, Rinew, RR Bag, RR Bag 2 and RR Bag 3 Eswallet Millie and Sadie Esphone and Esphone Pleats Nikka NW and NW 2 Collection Gal Bucket Bag Gaia Crossbody Saddle Bag Saia Two-Way Mini Bag Maia Two-Way Shoulder Bag Monty Bowler Bag Embossing is only available for the following products: Escard S, Escard M, Escard L Esmoon, Esmoon 2, Esmoon 2 Mini Esatch S, M, L and XL Niko-Niko 2, Niko-Niko 2 Mini, Niko-Niko 2 Wee Niko-Niko 2.1 and Niko-Niko 2.1 Mini Ribag, Ribag Mini, and Riclutch Edie and Edie Mini Lofarbag, Lofarbag Mini, Lofarbag 2, Lofarclutch Nik and Nikki Coley and Coley plus Kita, Kita Mini, Kita Clutch Ripurse Safely Yours, Safely Yours 2, Safely Ox Espack Esbucket Basta 3 Niko-Niko Bucket Bag Cal Cup Holder Nicola Mini Tote Picola Top Handle Bag Nicola Micro Bag Mason Backpack Embroidery is only available for the following products: Canvas (ie: Estela, Eslona) Nylon (ie: Estela Air, Eslona 3 Air S) Furry Collection Puffy Collection* Niko-Niko Bucket Bag Denim Niko-Niko Bucket Bag Herringbone Mason Messenger Bag (Mason S, Mason M, Mason L) *The Puffy Collection allows up to 3 characters only for personalization. For pre-selected personalization colours (i.e gold, bronze) please refer to respective product page NOTE A flat rate delivery fee of RM 10.00 will be automatically added to your checkout total as we will be sending the bag back to you via our courier partner. Alternatively, please select the 'Self Collect At Showroom' delivery option during your checkout which will be free of charge. Please ensure that you email the following details to [email protected] : - Personalization order number.- Tracking number once you have shipped the bag to us. - Courier company name. You may also opt to drop by our showroom within 7 days of receiving your bag to personalize it. Standard processing time of 5 working days apply.