The Plantronics EncorePro HW710D is the premium tier An agent will keep a headset on for an eight-hour shift only if they forget it's there. That's the whole job of the Plantronics EncorePro HW710D Digital Series headset — it's the top-of-the-line 700-series EncorePro, built around luxurious comfort: soft leatherette cushions, an ultra-light nylon-composite frame, and a boom that stays out of your sightline. It's the mono, over-the-head model in Poly's premium EncorePro 700 Digital line — the same DA90-managed digital system as the 500-series HW510D, but with the materials and refinement Poly reserves for its highest tier. One note up front: it's a discontinued model, so availability is limited. What the 700 series adds over the 500 The EncorePro HW710D shares the 500 series' contact-center bones — noise-canceling mic, wideband audio, the DA90 digital system — but moves up in materials and comfort. Where the 500 uses foam cushions and aluminium, the 700 uses soft leatherette ear cushions over a high-grade nylon-composite frame with a reinforced headband, for an ultra-lightweight fit aimed at the longest, most demanding shifts. [compare] EncorePro 700 (this one)Premium tier: leatherette cushions, nylon-composite frame, reinforced headband, and an extendable boom. Built for luxurious all-day comfort where it matters most. EncorePro 500Workhorse tier: foam cushions, aircraft-grade aluminium, laser-welded build. More affordable, equally durable, the volume-deployment standard. [/compare] A boom that stays out of your eyeline The 700 series uses a unique extendable boom: it telescopes to position the mic precisely, then sits clear of your peripheral vision so it isn't hovering in your sightline all day. [card title="Out of sight, on the money"]It's a small refinement you notice on hour six — the boom positions for clean voice pickup without sitting at the edge of your vision the way a fixed boom can. Paired with the leatherette cushions, it's why the 700 series is the one centers buy for the people who wear a headset the most.[/card] The EncorePro HW710D needs the DA90 Like every Digital-series EncorePro, the HW710D uses a 6-pin Quick Disconnect and works only with Poly's DA90 USB audio processor. It is not compatible with standard 4-pin amplifiers or cords — SoundGuard DIGITAL hearing protection and Plantronics Manager Pro management run through the DA90. And one clarification on the name: that "digital" is hearing protection, not active noise cancellation — there's a noise-canceling mic for your caller, but no electronic cancellation of the room for you. [callout type="honest"]Two things to weigh before ordering. First, the EncorePro HW710D requires the DA90, sold separately — it won't work on a standard amplifier, and if you're not running the DA90 and Manager Pro, the standard EncorePro HW710 is the headset you want. Second, Poly has discontinued the HW710D, so stock is limited; if you need a premium digital headset you can re-order in volume for years, ask us about current alternatives in the 500 Digital or 700 lines before committing a large fleet to it.[/callout] The EncorePro HW710D is the EncorePro you choose when comfort is the deciding factor — the leatherette-and-nylon premium tier, in the DA90-managed digital system, for the agents who live in a headset and the IT team that wants to manage it centrally. With it now discontinued, it's worth confirming the quantity you need is in stock, and HeadsetPlus's lifetime support stands behind every unit you do get. Plantronics EncorePro HW710D mono noise-canceling headset with 6-pin Quick Disconnect Soft leatherette ear cushion (fitted) Quick start guide Required and sold separately: the Poly DA90 USB audio processor — the HW710D does not connect without it. Plantronics Manager Pro is also sold separately. Type Monaural (single-ear), over-the-head, on-ear Series EncorePro 700 Digital Series (premium tier) Connector Poly 6-pin Quick Disconnect — not compatible with 4-pin Poly cords or amplifiers Connection (required) Poly DA90 USB audio processor — sold separately; the headset does not work without it Microphone Noise-canceling extendable boom — telescopes for precise positioning and stays clear of peripheral vision Audio Wideband (up to 6,800 Hz) Hearing protection SoundGuard DIGITAL (via DA90): acoustic shock limiting, G616 anti-startle, and daily noise-exposure (TWA) tracking Management Plantronics Manager Pro via the DA90 — remote monitoring, configuration, and asset tracking (sold separately) Build / comfort High-grade nylon-composite frame, reinforced headband, soft leatherette ear cushions; ultra-lightweight Availability Discontinued by the manufacturer — limited stock Part number 78715-101 / HP 783N6AA Warranty 2-year manufacturer warranty, plus HeadsetPlus lifetime technical support Software. Connected through the DA90, the EncorePro HW710D works with PC softphones — Microsoft Teams, Zoom, and others — and, with Plantronics Manager Pro, gives IT fleet-wide monitoring, configuration, and asset tracking. The digital hearing-protection processing runs in the DA90. Hardware. The EncorePro HW710D requires the Poly DA90 USB audio processor. Its 6-pin Quick Disconnect won't work with standard 4-pin Poly amplifiers or cords. If you don't have a DA90, the standard EncorePro HW710 is the right headset; because the HW710D is discontinued, confirm stock before planning a large deployment. Platforms. The EncorePro HW710D is built for premium, IT-managed contact centers — customer care, help desks, and telesales — where all-day comfort is the deciding factor and headsets are managed centrally through the DA90. What's the difference between the EncorePro 700 and 500 series?The EncorePro 700 series, including the HW710D, is the premium tier: soft leatherette ear cushions, a high-grade nylon-composite frame with a reinforced headband, and a unique extendable boom — built for luxurious, ultra-lightweight all-day comfort. The 500 series uses foam cushions and an aircraft-grade aluminium build at a lower price. Both share the same audio and Digital-series DA90 system. Does the EncorePro HW710D require the DA90?Yes. The EncorePro HW710D uses a 6-pin Quick Disconnect and works only with Poly's DA90 USB audio processor. It won't connect to standard 4-pin amplifiers or cords. If you aren't using a DA90, the standard EncorePro HW710 is the headset to choose. How is the EncorePro HW710D different from the HW510D?Both are mono, over-the-head Digital-series headsets requiring the DA90. The HW710D is the premium 700-series version, with leatherette cushions, a nylon-composite frame, and an extendable boom for greater all-day comfort. The HW510D is the 500-series workhorse with foam cushions and an aluminium build at a lower price. Is the EncorePro HW710D still available?The EncorePro HW710D has been discontinued by Poly, so availability is limited to remaining stock. If you need a premium digital headset you can re-order in volume over time, ask about current alternatives in the EncorePro 500 Digital or 700 lines before committing a large fleet to the HW710D. Does the EncorePro HW710D have active noise cancellation?No. The "digital" in the EncorePro HW710D refers to SoundGuard DIGITAL hearing protection, not active noise cancellation. It has a noise-canceling microphone that keeps your background out of the caller's ear, but it does not electronically cancel ambient sound for the wearer. What's special about the EncorePro HW710D's microphone boom?The EncorePro HW710D uses an extendable boom that telescopes for precise mic positioning and then sits clear of your peripheral vision, so it isn't in your sightline through a long shift. It's one of the comfort refinements that distinguishes the premium 700 series.
