Experience enhanced call clarity with visual and tactile cues for optimal mic boom positioning. Enjoy superior sound quality and clear conversations with our voice-optimized frequency response. Equip your contact center employees with durable headsets designed for all-day use. Minimize breakages and downtime, saving time and money. And ensure employee comfort and satisfaction with our premium, lightweight design. Never worry about updates, thanks to remote firmware and cloud system updates.[1] Ready, headset, goUnleash your call center productivity with the EncorePro 500 Series headsets. Connecting your headset to your PC, from home or the office, is easy with multiple options. And with the lightweight and comfy design, your agents will stay engaged. Performance Country of origin Mexico Hearing protection technologies SoundGuard DIGITAL Cable length 0.89 m Product colour Black Headset type Monaural Recommended usage Calls/Music Wearing style Ear-hook Product type Headset Ports & interfaces USB connectivity Yes Connectivity technology Wired Headphones Driver unit 7.2 mm Ear coupling Supraaural Microphone Microphone direction type Omnidirectional Microphone sensitivity -38 dB Microphone frequency 20 - 16000 Hz Microphone type Boom System requirements Mac operating systems supported MacOS Windows operating systems supported Yes Weight & dimensions Weight 22 g Height 67 mm Depth 149 mm Width 111 mm Packaging data Package weight 150 g Package height 175 mm Package depth 55 mm Package width 190 mm Packaging content Ear pad material Leatherette Other features Packaging content Headset leaflet