This listing is a 1-year HP Poly+ extended service agreement covering the Poly Studio X50 with Poly TC8. It is a service contract, not standalone hardware. What's included Advance hardware replacement with next-business-day shipping for covered failures. Technical support from HP Poly experts for the covered device. HP Poly Lens cloud management, monitoring, and insights for the covered device. Access to firmware and software updates throughout the agreement term. Eligibility This agreement applies to the Poly Studio X50 with Poly TC8 only. Coverage attaches to the specific hardware identified in your order; confirm the part number before purchase. Service-agreement SKU: 487P-86270-112. Response SLA Telephone technical support diagnoses the issue first. Approved replacement parts ship next business day for installation by your on-site technician. HP Poly positions Poly+ as the standard support tier for organizations that have an in-house technical team and need device-level hardware replacement and Poly Lens management coverage without 24x7 incident response. Why Buy from Creation Networks As an authorized HP|Poly reseller with in-house AV expertise, we help you spec the right room solution, controller, mounting, and support coverage for your space. We can attach this Poly+ agreement at the time of hardware purchase or as a renewal on an existing device. Pricing is subject to change — contact us for volume and project quotes.
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