Elevating Solution Excellence – Our flagship offering for partners demanding the utmost support and technology to lead the market. This package provides advanced tools, dedicated resources, and unparalleled 24/7 emergency assistance tailored for sophisticated, critical operations with a broad customer reach where mobile is paramount. It's the preferred choice for businesses dedicated to superior customer mobile experiences and peak performance, signifying a relentless pursuit of excellence and commanding market presence Key features: • 12 month of developer support• Access to the HID Developer Community• Access to HID Academy• Test hardware: Three Singo Readers• Demo Licenses• Multiple Sandbox environments• Solution Certification• 24*7 Emergency contact• Dedicated regional consultant• Escalation manager• Monthly follow up meeting• Instructor-led training• Developer Certification• Email-based support: Issues are submitted by email• Chat: Real-time support via chat• Scheduled Calls – HID may offer scheduled calls to acceleratetroubleshooting when needed.