Bought your AMP EFI or DIYAutoTune product secondhand or from a Non-DIY dealer? No problem — this Premium Support Access Package gives you the same world-class technical support and customer service that new DIYAutoTune customers receive. This package is designed for customers who need assistance with a product not originally purchased directly from DIYAutoTune. Whether you picked it up used, inherited it, bought a secondhand racecar, or acquired it through another vendor, this plan connects you directly with the engineers and technicians who built and support these systems every day. What You Get Full Technical Support Access: Direct email and phone-based support from our engineering team Firmware & Software Guidance: Get expert help with firmware compatibility, update instructions, and feature usage Configuration Assistance: Guidance on wiring, tuning software, and configuration setup for your specific project Documentation & Resource Access: Downloadable manuals, diagrams, and tuning tools for all supported products Ideal For Owners of secondhand AMP EFI / DIYAutoTune products from used or inherited systems and/or systems included with secondhand vehicles Owners who purchased through Non-DIY dealers or private sellers Builders who want official premium support without buying a new unit Terms & Notes Coverage applies to one product (ECU, dash, or module) Support is provided via email and phone during business hours Physical repair, warranty, or hardware replacement services are not included with this plan These services are available separately through our RMA Service Covered under Support Policy
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